Avoid this place at all costs. The staff is incompetent and the entire place smells like a moldy sponge. We spent 40bminutes trying to check in. The guy at the front desk asked to the care of the 7 ppl behind us. Then, when he was done he walked away. We stood there in amazement for 5 minutes then heard his cell phone. We went around the front desk and asked if we were going to be helped, and he said "I'm on my lunch brake. Worst customer service I've experienced in my life. We canceled our room with them and went to Wine Valley inn. Wine valley made up for ther horrible experience We had at Svensgaard and then some.