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This place was the worst, most disgusting room I have stayed in my whole life! Dirty undergarment present in restroom at arrival, restroom door broken & would not shut at all, greasy floors, mold everywhere, no screens on downstairs windows, stains on dirty bedding, chemical/insect spray smell, just all bad!
Date of stay: September 2023
Trip type: Travelled as a couple
Value
Location
Cleanliness
Service
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Guest Services, Guest Services / Front Office at Svendsgaard's Danish Lodge Americas Best Value Inn, responded to this review
Responded Oct 7, 2023
Our goal is to provide our guests with clean, comfortable rooms, so it saddens us to learn we failed to achieve that during your time with us. Rest assured, we will share your comments with the respective teams so that we can immediately work on improving our accommodations. Though your stay was less than stellar, we hope you'll give us another chance to change your impression of our hotel.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews danish pastries an older hotel walking distance room was large third floor los olivos town armchairs mission iron furnishings vanity wineries
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So-so motel styled hotel. Cleaning service was once in 3 days. Breakfast was a box of Danish and a pile of napkins. Not even coffee. The place has no character. It was an adequate place to crash at night, but nothing more.
Date of stay: September 2023
Trip type: Travelled with family
Value
Location
Service
Ask MangalaAcharya about Svendsgaard's Danish Lodge Americas Best Value Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went to Svendsgaard hotel at Solvang on Sep 2nd 2023, the room was over sprayed with room freshener to cover up the SEWER SMELL when I checked in the room, we kept over stuffs and went out to have food. When we came back the room smelled sewer gas, I couldn't enter the room. When we talked to the front office the manager was not ready to apologise.And we called the police to inform about the toxic gas leakage. The upper floor people also had similar issue, and the management hasn't refunded the amount yet. we had to find a hotlel at 8.30 pm which is one hr away from solvang. SUch a nasty hotel and management.Never stay at this hotel.
Date of stay: September 2023
Trip type: Travelled with family
Ask burns a about Svendsgaard's Danish Lodge Americas Best Value Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Svendsgaard's Danish Lodge Americas Best Value Inn, responded to this reviewResponded September 9, 2023
Guest feedback is always appreciated and welcome, so thank you for taking a moment to share your comments. While we're not sure what caused the unpleasant odor you mentioned, it's clear that a misunderstanding has occurred. We are committed to ensuring a secure and comfortable environment for all. It's our hope that you will consider giving us a call so that we can discuss your remarks and experience further.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent location for a our trip to Solvang, CA on our Staycation in California… booked the hotel and it was a good choice, easy to get too ample parking and a cute rustic looking Danish Hotel not a huge hotel also has a pool and jacuzzi , the hotel books up fast, they have excellent customer service the staff was very helpful and nice and friendly… would stay again
Room tip: Lots of parking spots on site only, 2 handicap parking spots in front of hotel and a very small elevator.
Date of stay: August 2023
Trip type: Travelled with family
Ask 659gallyp about Svendsgaard's Danish Lodge Americas Best Value Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avoid this place at all costs. The staff is incompetent and the entire place smells like a moldy sponge. We spent 40bminutes trying to check in. The guy at the front desk asked to the care of the 7 ppl behind us. Then, when he was done he walked away. We stood there in amazement for 5 minutes then heard his cell phone. We went around the front desk and asked if we were going to be helped, and he said "I'm on my lunch brake. Worst customer service I've experienced in my life. We canceled our room with them and went to Wine Valley inn. Wine valley made up for ther horrible experience We had at Svensgaard and then some.
Date of stay: May 2023
Trip type: Travelled as a couple
Ask Jessica D about Svendsgaard's Danish Lodge Americas Best Value Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Svendsgaard's Danish Lodge Americas Best Value Inn, responded to this reviewResponded May 12, 2023
Dear Jessica, We're sorry to hear that the service received failed to impress you during your visit. We'll be sure to discuss your comments internally, and we hope you'll consider joining us again soon.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Refer to the reviews on Yelp to give a true reflection of how terrible this place. Hotel is a dump, dirty, mold, elevator doesn’t work, staff will give you the run around.
Catfished in the photos, read the reviews and take a close look before coming here. Staff is rude and unhelpful with issues for our room. Carpets are stained all throughout the rom with black and brown stains. Bathtub has someone else's hair in it near the drain. Elevators are out of order and there's no safe in the room. Spend the extra 200 dollars and stay somewhere nicer in Solvang. Seems like this place can get away with a lot since it's in a desirable spot.
Room tip: Stay away, save yourself the burden of dealing with this place
Date of stay: April 2023
Trip type: Travelled as a couple
Value
Location
Service
Ask shant b about Svendsgaard's Danish Lodge Americas Best Value Inn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Guest Services / Front Office at Svendsgaard's Danish Lodge Americas Best Value Inn, responded to this reviewResponded May 7, 2023
We're so sorry to hear that you didn't have a good time with us and we apologize for any lack of service or cleanliness issues during your visit. We'll be sure to discuss your comments internally and we hope you'll join us again soon.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
