Food was horrible. No concierge support to help plan activities.
Bought package to include multiple activities per day only to be told most of the activities were EXTRA charges. Ranch cancelled one of our activities and never attempted to substitute with something else. Very disappointing.
This is so disappointing to here. We do have a concierge team. Most of our activities are included in packages- and we are always very clear in our confirmation letters to guests about terms. Our guests rave about our food. I am really so very sorry- as none of what you are describing sounds like Alisal. Please feel free to reach out to me personally to discuss further.
Had the most fantastic birthday at Alisal! Started with a great bbq the night before, then a hayride to a pancake breakfast in the gorgeous hills, canoeing on the lake, biking, swimming and a fantastic dinner. What a great experience! Thanks to everyone at Alisal Ranch for a memorable and wonderful time!
Thank you so much for your kind words about your stay. We hope you will continue to come to Alisal for those special celebrations.
Place is a 10 all day. Food is a 10- Wear a jacket or they may give you one to wear. Ribeye and Salmon are melt in your mouth orgasm. Bartenders are a 10 drinks are so goooood- happy hour with live guitar will make you smile til your face hurts. Grounds are picture perfect. Features of the lake, the horses, the farm animals, the grassy areas to play wiht your family is just so peaceful. Kids stuff is just right- some crafts and games. The staff at the front desk are beyond kind. Brooks Garcia specifically in sales is the shining star at this property. I am not the type to review a property but I found after his exceptional hospitality I had to submit something to show my appreciation. Go - you wont regret it- you will only want rebook...
Thank you so much for your kind words about our staff and the Ranch. We hope to see you back again soon.
This dude ranch has tons of unique offerings for the area (horseback, archery/air rifle lessons, electric-mountain bike tour, etc.) and makes it hard to believe you’re only a 40-minute drive from Santa Barbara. Couldn’t have asked for a more pleasurable stay at Alisal. Special thanks to EARL for the guided bike tour around much of Alisal’s 10k+ acres, sharing tons about the property’s history along the way. Thanks also to RON for going above and beyond to make our stay extra special, from greeting us by name when seeing us around property to building a fire in our room to cap off both nights (they only use oak wood from trees grown on property!). And lastly a huge thank you to WILL for his professionalism and thoroughness helping coordinate a truly unforgettable couple of days! Alisal’s team provides a 5-star experience and a must-visit when in the area.
Thank you so much for your kind comments about our stay and staff. We hope to see you back again soon.
Alisal is a beautiful resort, but the management is ugly. We loved the setting and the facility, but the problems started with confusion in getting our reservations. Then, when the torrential rains washed out the golf course, they lied to us about the availability. Finally, they overcharged us on our bill. Great place to visit, but hold onto your wallet and verify everything that they say...get it in writing.
I am so sorry about the issues you experienced during your recent stay. We have been trying to reach you. Hope you will return out calls so we can fix any overcharge issue. Thanks so much.
