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Luxtrav805
Santa Barbara, California

A REMARKABLE RETREAT!!

Review of Alisal Ranch
5.0 of 5 bubblesReviewed Mar 8, 2024via mobile
Our recent stay at Alisal Ranch was an extraordinary experience, where serene peaceful beauty and understated luxury meets unparalleled service. Right from the start, William, the Director of Front Office, ensured our welcome and checkin was seamless, setting our stay up with high standard for hospitality.

The exceptional service extended to every part of our stay, including our fabulous arrival experience facilitated by the bellman, Justin. His professionalism and warmth made us feel right at home.

In the dining area, servers Abe and Marcos impressed us with their attentive service, and the genuine warmth from Ray and lovely greeting from Gerardo further enriched our visit. Each interaction was a testament to the staff's dedication to making our stay memorable.

The inspiration of the leadership of Kathleen Cochran is quite evident, as her influence is clear in the team’s commitment to ensuring every guest feels exceptionally valued.

Our two-night stay was an absolute dream! We are so deeply grateful for the memories and very eagerly anticipate our return to this remarkable resort.

Thank you to the entire team for making our stay truly unforgettable.
Date of stay: March 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this review
Responded Mar 29, 2024
Thank you for your amazing review and kind words about our staff. We hope you come back and visit again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (428)
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Reviewed March 2, 2024

We stayed at Alisal Ranch because it was my daughter's wedding venue. We are generally not very interested in the western theme but we had a great time! The grounds are beautiful and the property is huge. They have spectacular views that reminded me of the rolling hills of Tuscany (think of cows and live oaks instead of houses and italian cypresses. The staff was very attentive and accommodating. The horseback riding activities seemed well executed and organized.

Date of stay: February 2024
Trip type: Travelled with family
Thank foncho11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this reviewResponded March 6, 2024

Thank you so much for your review. We appreciate your faith in us for this most precious occasion.

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Reviewed January 4, 2024

We absolutely love going to Alisal Ranch, and we've been doing it for 24 years now. Our children back then are now adults with children of their own, and it's a wonderful spot for couples, or a family gathering. The beauty of having our own table ready for us at breakfast and dinner without having to make reservations is one of the many highlights of this location. They also have wonderful golf, a large pool, tennis, hiking, horseback riding at all levels on beautiful scenic trails, a sand volleyball court, an activity room for kids, a petting farm, and wood-burning fireplaces in every room. The rate is steep, but well worth the cost for what you get. Breakfast, dinner and complimentary beverages, wines, beer and well drinks are included. It's a tradition my sister's family and my own hope to continue for many years.

Date of stay: December 2023
Trip type: Travelled with family
2  Thank So Cal M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this reviewResponded January 26, 2024

Thank you so much for your review. And for your amazing loyalty. We look forward to your next visit.

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Reviewed December 21, 2023

Do not book in rainy season! It rained the entire time we were here and they have no indoor horse arena. I had no idea they had such a small horse program and so few activities. Some people would probably consider the food good but they use a lot of salt and cheese and the menu does not change except for the catch of the day. The catch of the day was lobster for one of our days and steak is on the menu every night, so for some people, they would consider it quite good.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Charles L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this reviewResponded December 22, 2023

I am so sorry that you did not have a good experience at Alisal. We do have a very robust "rainy day program"- offering: Charcuterie Board Making, Margaritas, Guacamole & Salsa making, Cookie Decorating, Cocktail Making, Spirit Tasting, Storytelling, making your own Fish bait, Barnyard arts and crafts to name a few. And I don't quite understand your comment about "small horse program"? We have over 110 horses in our herd with 50 trails to ride on. In addition, we offer private rides, picnic rides, distance rides, Corral Lessons and Horsemanship 101. While I appreciate your feedback on our menu- we do offer four specials per day. If I did not know any better, by what you have described- I would think you stayed at a different ranch. At any rate, we missed the mark with you and for that we deeply apologize.

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Reviewed September 14, 2023

Food was horrible. No concierge support to help plan activities.
Bought package to include multiple activities per day only to be told most of the activities were EXTRA charges. Ranch cancelled one of our activities and never attempted to substitute with something else. Very disappointing.

Room tip: Do NOT book package deal. Book activities as individual events. Pastry chef was great. Dinner was horrible every night.
Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank NorthStar289658
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this reviewResponded September 23, 2023

This is so disappointing to here. We do have a concierge team. Most of our activities are included in packages- and we are always very clear in our confirmation letters to guests about terms. Our guests rave about our food. I am really so very sorry- as none of what you are describing sounds like Alisal. Please feel free to reach out to me personally to discuss further.

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Reviewed August 18, 2023 via mobile

Had the most fantastic birthday at Alisal! Started with a great bbq the night before, then a hayride to a pancake breakfast in the gorgeous hills, canoeing on the lake, biking, swimming and a fantastic dinner. What a great experience! Thanks to everyone at Alisal Ranch for a memorable and wonderful time!

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Kate R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen Cochran, General Manager at Alisal Ranch, responded to this reviewResponded August 26, 2023

Thank you so much for your kind words about your stay. We hope you will continue to come to Alisal for those special celebrations.

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