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justLinda2013
Solvang, California

Just ok

3.0 of 5 bubblesReviewed Jan 1, 2024
We heard it had reopened and the food was good so we had to try it out. I had salmon and my friend had beet salad. The salmon was ok at best. Her beet salad was good. Service was ok. Server was friendly and checked on us often in the beginning but when I ran out of water, she disappeared.
Date of stay: December 2023
Trip type: Travelled with friends
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this review
Responded Jan 2, 2024
Hi Linda. We are sorry to hear that the food didn't live up to expectations. We appreciate you taking the time to give us feedback.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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17 - 22 of 1,100 reviews
Reviewed December 27, 2023

This is nothing more than a motel with no ice machines. The staff feel overworked and are unfriendly. They dont even want to get you ice when you go all the way to the kitchen to pick it up..... they got ice buckets but no machines. The food at the bar was terrible not to mention overpriced. To add insult to injury I was overcharged 2 days after checkout for the food that should have been covered by the Hilton Honors food credit.

Enjoy Solvang .....stay somewhere else.

Room tip: Stay elsewhere
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank marctT5431CH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded January 19, 2024

Hello! We are very sorry to hear that you didn't have a great experience. We don't have ice machines, but we would be happy to deliver ice to your room anytime. Please give us a call if the charge hasn't been resolved, we apologize for any inconveniences during and following your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 26, 2023

Great Hotel and in a great location in Solvang. Recently remodeled, rooms were clean and comfortable. Wonderful shower. Maria, who waited on us for breakfast in the restaurant was so friendly and a delight. Great service. On the second morning she even remembered our names. This was our first stay at this hotel but won't be our last.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank mamt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded January 2, 2024

Thanks for staying with us! We are happy to hear you had a great time and that Maria took good care of you. See you again soon!

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Reviewed December 3, 2023

Very comfy bed, with excellent ADA parking and accomodation with a nice roll-in shower. Need to have a nightstand and lamp on BOTH sides of the bed, aside from the built-in directional flashlights mounted on the headboard. The heater seemed to never emit heat, despite rechecking the remote multiple times, but we stayed an extra night because the bed was really nice, comfy and toasty warm!

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mary Carol J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded December 21, 2023

Hi Mary! We are pleased to hear you enjoyed your stay enough to book another night. We appreciate your feedback and hope to have you again soon!

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Reviewed November 25, 2023

I was very impressed and happy with my stay at The Hadsten. Wish I could've stayed longer but I will be back.
My king size room was very roomy and clean.
They did a great job renovating this hotel. I found it extremely comfortable and up-to-date. .

Room tip: Try to Bistro. Walking distance to downtown Solvang.
Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank maw1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded December 7, 2023

Hello! Thank you for choosing to stay with us. We are happy to hear you enjoyed your time and we can't wait to welcome you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2023

The hotel was just recently remodeled and reopened in August 2023. The rooms are nicely appointed with considerable attention to detail. They include amenities such as the use of robes (which you can purchase), and there was also a steamer for clothing in the room. The bedding and the pillows were very comfortable. The bar and outside area are also well designed. The hotel even had live music with a trio playing country/folk on a Sunday night in the outdoor bar area. A portion of the bar/restaurant is indoors.

Since the hotel was recently remodeled, there were a couple of minor issues. The TV did not work in the first room, but the staff was very accommodating in moving us to another room. The staff are very pleasant and helpful. Also, the hotel is convenient for walking the town as it is right on the edge of downtown Solvang . The parking is very easy right in front of the rooms in this two story complex which may have been more of a motel in the past. There is also a small fitness center which was great. Since nobody was using it except me, it was like a private workout room. We did not try the restaurant so I am not able to comment on it, but they do have breakfast, lunch and dinner.

I would recommend a room as far from the street as possible as there is some traffic noise in the morning although I didn't notice it until around 8:00 a.m.

Room tip: I would recommend a room as far away from the street as possible as there is some traffic noise in the morning.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank rev_trips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded December 7, 2023

Hello! Thank you for the wonderful review. We are sorry about the inconvenience with the TV, but we are happy to hear our staff handled it with care. We hope to welcome you back soon!

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