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sandra b
Hermosa Beach, California

REMODEL DOESN'T ALWAYS MEAN BETTER

2.0 of 5 bubblesReviewed Mar 3, 2024
WE HAVE STAYED HERE AT LEAST 10 TIMES SINCE THE NINETIES. IT HAS ALWAYS BEEN CLEAN , FRIENDLY AND AFFORDABLE. WE HAVE REOCOMMENDED HADSTEN HOUSE OVER THE YEARS. THEY HAD THE BEST POOL AND THE BEST HOT TUB IN ALL OF SOLVANG, NO ONE COULD COMPARE !! THEY HAVE SINCE TAKEN THEM BOTH OUT!!! WON'T BE BACK.
Date of stay: April 2023
Room Tip: IT IS COVIENTLY LOCATED BETWEEN A J SPURS, HITCHING POST AND THE CASINO
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this review
Responded Mar 3, 2024
Hello guest. We are so sorry to hear you didn't enjoy your stay with us. We understand you miss our beloved amenities, but hopefully our new property becomes a great for making new memories. We appreciate you honest feedback regardless.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,097)
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549
369
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38
23
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Traveller rating
549
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23
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12 - 17 of 1,097 reviews
Reviewed January 21, 2024 via mobile

Only stayed for a night on a girls trip but the renovation is lovely and the rooms are fantastic. Very clean and modern and they have amazing robes! The shower/whole bathroom was really nice too. Very quiet too which made for a very relaxing stay and sleep. It’s the perfect location as you can walk into Solvang to eat, shop, etc. Didn’t eat at the hotel but the bar/courtyard area and lobby were very nice. Free parking is a plus as well.

Date of stay: January 2024
Trip type: Travelled with friends
1  Thank Jessica S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded February 26, 2024

Hi Jessica! Thank you for the great review. We are glad to hear you enjoyed a relaxing stay with us, we hope you come back soon for your next girls trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 1, 2024

We heard it had reopened and the food was good so we had to try it out. I had salmon and my friend had beet salad. The salmon was ok at best. Her beet salad was good. Service was ok. Server was friendly and checked on us often in the beginning but when I ran out of water, she disappeared.

Date of stay: December 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank justLinda2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded January 2, 2024

Hi Linda. We are sorry to hear that the food didn't live up to expectations. We appreciate you taking the time to give us feedback.

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Reviewed December 27, 2023

This is nothing more than a motel with no ice machines. The staff feel overworked and are unfriendly. They dont even want to get you ice when you go all the way to the kitchen to pick it up..... they got ice buckets but no machines. The food at the bar was terrible not to mention overpriced. To add insult to injury I was overcharged 2 days after checkout for the food that should have been covered by the Hilton Honors food credit.

Enjoy Solvang .....stay somewhere else.

Room tip: Stay elsewhere
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank marctT5431CH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded January 19, 2024

Hello! We are very sorry to hear that you didn't have a great experience. We don't have ice machines, but we would be happy to deliver ice to your room anytime. Please give us a call if the charge hasn't been resolved, we apologize for any inconveniences during and following your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 26, 2023

Great Hotel and in a great location in Solvang. Recently remodeled, rooms were clean and comfortable. Wonderful shower. Maria, who waited on us for breakfast in the restaurant was so friendly and a delight. Great service. On the second morning she even remembered our names. This was our first stay at this hotel but won't be our last.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank mamt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded January 2, 2024

Thanks for staying with us! We are happy to hear you had a great time and that Maria took good care of you. See you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 3, 2023

Very comfy bed, with excellent ADA parking and accomodation with a nice roll-in shower. Need to have a nightstand and lamp on BOTH sides of the bed, aside from the built-in directional flashlights mounted on the headboard. The heater seemed to never emit heat, despite rechecking the remote multiple times, but we stayed an extra night because the bed was really nice, comfy and toasty warm!

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mary Carol J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R, Marketing at The Hadsten Solvang, Tapestry Collection by Hilton, responded to this reviewResponded December 21, 2023

Hi Mary! We are pleased to hear you enjoyed your stay enough to book another night. We appreciate your feedback and hope to have you again soon!

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