I was at this hotel for an event and booked a room for the night. Upon arrival I was given my keys to my room with my room number, or so I thought. When I got to my room the key wouldn't open my door so I kept trying thinking I was doing something wrong, turns out it was the wrong room they had given me someone else's room. I called to the front desk and told them and they were apologetic and said it was the room next door so we tried that one and the keys wouldn't open that door either, had to call the front desk again and wait for them to come up with new keys. I was not too upset just kind of laughed it off. Until this morning when getting ready to leave I went to take a shower only to find someone else's hair in the shower. I then checked the sink and it was too dirty. Then I was throwing something in the trash and there was still garbage in it from the people prior. So then I started to check the whole room out and found a dirty towel that wasn't mine behind the couch. It made me wonder was the room even cleaned before we got in the room??? I didn't want to bother complaining to the front at this point because Jews already on my way out, but wanted to do a survey for the company, but I have been unsuccessful in finding one anywhere. I am so disappointed with the quality of this place and even more upset that I waisted my money to pay for it. My first stay at a ramada will be my last.
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- Also Known As:
- Ramada Inn Silicon Valley Hotel Sunnyvale
- Ramada Inn Sunnyvale
- Ramada Sunnyvale
- Ramada Silicon Valley
- Sunnyvale Ramada