Just checked out today from the Temecula Creek Inn after a four-night stay (Wednesday-Sunday). Let me say, from the beginning, I do not golf so I cannot and will not be discussing the golf course.
Obviously the cost of weekends will be more than a weeknight, but the cost for a weekend night stay at the Temecula Creek Inn is incredibly overpriced for its value. The room, while spacious, was neglected. There were not enough towels for our three guests, despite this being on the reservation, as we only had enough towels for two people. The moldings were badly in need of paint/sanding, etc. and there were large dents in the drywall, or scratches and chips in the paint, particularly in the bathroom. The outlets were all loose and nothing we plugged in (cell phone chargers, hair dryer, etc.) would stay in the outlet without someone holding it in. At one point, all the outlets in our room stopped working and it took 30 minutes for them to be restored. When we called the front desk, they asked us if we had checked to make sure our cords were plugged, which was both insulting and annoying to be asked as the first response to our issue regarding the outlets not working.
Additionally, the room was incredibly humid, and there was no bathroom fan in the bathroom, which seems weird considering the AC runs most days in the spring/summer. There was also not a lot of light, so the room, was always very dark and full of shadows, unless the curtains were open. Our room was never given drinking water, and our glasses and coffee cups were never replaced during our stay.
We had only three hangers for three guests in town for a wedding, and when we asked for more hangers to be brought to us we were brought only one additional hanger. Our room was never cleaned on a consistent schedule, so it made it hard for us to know when we should be out of the room to avoid having to call and ask for our room to be cleaned prior to 4pm, which we had to do twice.
The pool is nice, but there is no pool service at the pool. No food or drink is delivered to the pool, and they are missing an incredible opportunity to make money. Additionally, pool towels were stocked once a day, and by the time you'd want to visit the pool in the evening or use the hot tub, no towels were restocked.
The Cork and Fire restaurant is nicely done, and breakfast isn't half bad. However, the lunch and service leaves you wanting to eat elsewhere. We came for lunch on a Friday, and had most of the restaurant to ourselves. It was slow to be seated, slow to get a drink order taken, and even slower to get our food. It was a solid 30 minutes between getting our drinks to getting our food order taken. We ordered the pork nachos, which came with some liquid/cheese grease substance that kind of vaguely tasted like cheese, but certainly didn't look like it. Additionally, for a place that is in the middle of avocado territory, there was no avocado included. The cilantro was just thrown on top in full sprigs, not even leaves taken off the sprig. We also ordered the fish tacos, which were incredibly disappointing. It was as if someone took a fish stick and threw it in a tortilla with some cabbage. No real sauce, or flavor. For the price, it was incredibly underwhelming and felt like a rip-off.
Finally, there are the additional charges on the bill. The room price is separate from a hotel tax (okay, that makes sense), but then they also charge a $15/day resort fee. When I inquired what this was, they told me it was for little things, like extra towels, hangers, room cleaning, etc. I understand a hotel tax and occupancy fee, but this resort fee seems a bit sketchy, and it should be something included in the room cost (like I assume it is for most other hotels). This was a slap in the face to play for something like this when the serve was subpar to begin with at Temecula Creek Inn.
Temecula itself is lovely, and I will probably plan a trip back to wine taste, etc. However, I will probably stay elsewhere in the future.
- Official Description (provided by the hotel):
- Temecula Creek Inn is located in the heart of Southern California’s wine country. Our 130 Guest Rooms and Guest Suites are warm and beautifully appointed with custom furniture, rich colors and luxury amenities. Dining at Cork|Fre Kitchen offers breakfast, lunch and dinner menus highlighting the best ingredients the Temecula Valley has to offer. Our 27-Hole Championship Golf Course is just steps from our lobby and is the best Golf Experience in Temecula. Weddings are a special day for everyone. The picturesque setting of Temecula Creek Inn and our experienced Wedding Planners ensure your Wedding will be a truly memorable experience. Temecula Creek Inn features over 8,300 square feet of Meeting Space to accommodate an intimate gathering or a larger Social Event. ... more less
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- Also Known As:
- Temecula Creek Hotel Temecula
- Creek Inn Temecula