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“Total rip off- dishonest and dont care!”

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Discovery Inn Ukiah, CA
Ranked #13 of 15 Hotels in Ukiah
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Total rip off- dishonest and dont care!”
1 of 5 bubbles Reviewed 7 August 2011

I stayed here with my daughters and paid for two rooms. Weve been coming here for years but NO more. Charged my card FOUR times, have had to call 5 times and still not fixed. The rooms Are disgusting and stinky. Humid and moldy bathroom, sticky bedspread- eeewww. Dont know when it went downhill but cant get much lower. Incompetant staff and nonexistent manager. Please bulldoze those place!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kittymittens7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
    16
    32
    16
    20
    55
See reviews for
41
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21
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Eureka, California
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 bubbles Reviewed 3 August 2011

10 years ago we stayed here on the way down south for an extended vacation. I was happy with the pool and the indoor "spas". OMG! We just stayed there and it was just terrible. The carpets were filthy, the grounds, fountains, and even the front desk area were so run down. The young man at the front desk was chatting with a couple of guys that were hanging around and neglecting the customers.Our door had to be checked every time we left as it had been "kicked" in. That left a gap in the lock and could easily been pushed in. After seeing the people milling around I assumed that there were a lot of people living here. And not the kind of people I would feel safe around. Very scary surroundings. And I have 2 "buff" young men as sons. Would never stay here again. And, reading the other reviews, yes! We had the same thing with check-out time. My son opened the door to take the bags out to the car at 10 so we could hit the road. Just as he was opening the door a maid was getting ready to swipe her card and come in. Not even knocking!
NEVER AGAIN!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Coll5656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ukiah hotels

N. California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 28 July 2011

Our room was large,clean with all standard level quality of refrigerator, micro-wave, coffee maker. Shower was clean with good hot water and shower head. Wi-fi was included. Didn't use, but pool was large and clean. Spa room with 4? jacuzzi units that were not very clean. Hot breakfast included waffles, sausage,biscuits and gravy as well as all the standard motel breakfast items. we were concerned as we read reports after booking. Some mentioned loud trucks running all night. I awoke about 4:30 am and heard truck like noise, but it turned out to be room air conditioners turning on and off.

Room Tip: we were in 139
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank inheritsts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
3 of 5 bubbles Reviewed 25 July 2011

We stayed on July 23rd, 2011. We're a couple from Sacramento. The room we had was on the first floor, one queen bed. The room was spacious, it had a table w/2 comfortable chairs. There was a microwave & minifridge. The minifridge wasn't super small like some places, it would have been great for a couple of cases of soda, and snacks there was a (VERY small) freezer on top inside it would have fit 2 boxes of hotpockets laying down side by side. We could hear our neighbors open and close their door but that was all the outside noise we could hear. The AC kept the room nice and cool without any odor. The bed was firm, but the pillows lumpy. The bathroom was small with a shower (no bath) and a toilet, the dressing area (mirror & sink) was big. They had a complementary coffee maker and an iron w/full size ironing board. Some of the reviews said the hotel is older and needs to be renovated. I didn't thinks so, it's not a five star hotel...hello. The young woman at the front desk was nice. I didn't care for the hot tubs, they're good size hot tubs (4-2 seat like 4 people, 1seats like 12, and the 4th one was closed but looked like it'd seat maybe 6-8) now, we went in about 10ish & there were people in all the hot tubs, several kids, young kids under 10. One of the wonderful parents was allowing their daughter to run and jump into the hot tub splashing everyone & not at all concerned about her safety (she was about 5) so that sucked, maybe atleast one of the hot tubs should be adult only? Or maybe no children after 9...the best solution would be respectful parents that discipline their kids. Ok, so not the hotels fault on that one. The hot tubs have tile seats so they felt a bit on the slimy side, gross...we didn't stay long between the slimy seats & splashing kid we excused ourselves rather quickly. Over all it was a nice place. The free breakfast is okay. Jensens is the local diner though, good prices good food. Across the street is a Raleys, Dollar Tree and a Kragens. It's very nice to be close to the lake. The people are friendly...I would stay here again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Loriv1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 19 July 2011

We checked in late at night after a very long drive, with two sleepy toddlers, and that was the only reason I didn't immediately tell them the room was unacceptable and run the risk of having to find somewhere else to stay. The room was filthy. Crud on the walls, gum on the chair, exposed wiring, a broken tub, exposed wiring on the wall, and an energetic earwig scuttling across the pillow when I turned down the bedcover. Next door, dogs barked all night, and there were screams and shouts that sounded loudly through the paperthin walls. It was truly frightening and I couldn't understand how they were charging the money they did for such a crackhouse. When we went down to breakfast, it was so crowded that there was no room to sit (they serve it in a tiny room off the tiny lobby, with nowhere near enough room for the large number of guests that the motel accommodates, and we had to go elsewhere for breakfast, adding quite a bit to the cost of the stay.

The next day I told them we needed a decent room, and it turned out that the online reservation I'd made had somehow marked us as a family with pets who needed a pet-friendly room - hence our assignment to what looked like a kennel! So after some back-and-forth, the confusion was eliminated, and we were transferred to a perfectly reasonable motel room that seemed clean enough and was comfortable and quiet. If that had been the only room we'd gotten, or if they'd comped the first one, I'd have given this place 3 or 4 stars.

Stayed July 2011, travelled with family
Helpful?
1 Thank phil0mene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Bragg, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 April 2011

we were there with a group of people and kids for a sporting event. we check in go to our rooms my room is still dirty,another moms room had people in it.my room did not lock , you didnt need a key to get in, we left the room to go to the kids game came back and our door was wide open, and i closed it.we had people next to us that lived there, and kept us up all night,and there was strange people walking all around th eplace it was creepy, we will never stay there again.and it was filthy,nasty dont go there

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mom090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
138 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed 23 February 2011

this place is a worn out 80s place... the rooms smell, the heaters dont work well, and I would never stay here again. It is worth about 35 a night max.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trav3908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Discovery Inn Ukiah, CA

Property: Discovery Inn Ukiah, CA
Address: 1340 N State St, Ukiah, CA 95482-3420
Phone Number:
Region: United States > California > Mendocino County > Ukiah
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Ukiah
Price Range (Based on Average Rates): $
Hotel Class:2 star — Discovery Inn Ukiah, CA 2*
Number of rooms: 111
Official Description (provided by the hotel):
Welcome to newly renovated Discovery Inn Ukiah in the heart of Mendocino County. As a guest of our charming, spacious hotel, you'll experience friendly, professional service as well as immaculate, inviting guestrooms and suites. Discovery Inn Ukiah offers guests several accommodation choices with a number of deluxe amenities that are standard in every guestroom such as complimentary WiFi and premium cable television. All 111 guestrooms and suites are furnished with a warm, welcoming decor and provide plenty of spacious comfort for your Ukiah getaway. Microwave ovens and refrigerators are in every room, and our suites come with full kitchens. If you are traveling with your pet, we can provide special hotel lodgings in our "pet wing," where your best friend will be truly pampered. ... more   less 
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Also Known As:
Discovery Hotel Ukiah

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