We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Art Deco-ish Hotel, But Learn From My Experience...”
Review of Sunset Tower Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sunset Tower Hotel
Ranked #1 of 19 Hotels in West Hollywood
Certificate of Excellence
Reviewed 14 September 2012

The 5 star reviews have it right - this is an architecturally interesting hotel in a fabulous location. The rooms are nicely appointed, most with floor to ceiling windows of some sort. The view from my first room was fabulous (with a serious hitch most people will want to avoid - get to that in a moment). The rooms can be small, with doors hitting doors (my closet door in the first room couldn't open all the way). That sort of thing doesn't bother me, but it gives you a sense of scale. Cozy is definitely a word I'd use to describe the room. The beds and pillows were awesomely comfortable! (Caveat: they are fabulously soft, in case you are used to a harder mattress). The pool terrace restaurant has a great view of downtown, and the best Club Sandwich ever (it's not a traditional Club). So that was the good.

What went wrong? Well, all the western facing rooms, and those facing Sunset Blvd as well, also happen to face a massive plasma billboard on Sunset that flashes movie/tv ads once it starts getting dark. Think 1,000 inch in-your-face plasma tv. Here I am trying to get to sleep and my walls are flashing neon. It was like taking a psychedelic trip with my eyes closed. Of course, you can close the curtains all the way, but you will still have a small strip (between them) flashing colors for hours into the night. If you are like me and prefer to sleep with the curtains open to wake up with the light, you are hosed. Also, the lower floors on the western side also suffer from all the chatter coming up from the terrace restaurant. The noise is quite noticeable with the windows closed. It was less of a bother to me than the flashing billboard, but if you are looking for a little quiet at bedtime, this is not the side of the hotel to be on. So that gets me to one of my pet peeves. [Sidebar: I grew up in the hotel industry - literally, and know what good mgmt is.] Management clearly knows what I've written about here. It was admitted to me when I called to switch rooms. So why put a guest in a lower floor unit (more noise) facing the billboard, when there are other rooms open? Simply put: that is bad mgmt (and bad training of mgmt, to allot blame where it belongs). The person I spoke with to change rooms was kind and sympathetic, but said there was nothing else available (OK: so stick me with a dodgy room and by the time I find out it's too late?). Only after I requested they find me another hotel (yes, it was bad enough to warrant that), did another room suddenly come available. Now, it was nothing(!) like the first room, but I got my sleep which is all I cared about at that point.

The icing on the cake: at 5:45 since I was up I called down to the front desk to cancel my 6 am wake-up call so that my neighbors wouldn't have to hear it (yes, I do try to be considerate of my neighbors when in a hotel room). Well, guess what rang while I was in the shower?

Bottom line: I would not stay here again (even more so given the price). Beautiful hotel with a cool room (1 of my 2) and great terrace restaurant, but a major flaw and an improperly trained front desk.

Room Tip: Avoid any western facing room in order to get sleep.
See more room tips
  • Stayed: September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BlueWindez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,087)
Traveller rating
Traveller type
Time of year
Language

859 - 865 of 1,087 reviews

Reviewed 8 September 2012

My husband and I just returned from the Sunset Tower Hotel. One word "FANTASTIC" Service was excellent. Very relaxing with superior service. We stayed in room 1405 which over looked the quaint pool. Food was fresh and drinks where incredible. It was so neat to stay in a hotel knowing that it hosts the Vanity Fair Parties for the Oscars!!!

It is with in walking distance to many restaurants and shops. I would recommend this hotel to anyone going to West Hollywood!!!

The spa is very luxurious too.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CircleB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2012

Stayed recently at Sunset Tower Hotel. Before stayed at Bel Air, The Beverly Hills, The Beverly Whilshire and other 5-star hotels in LA. But only Sunset Tower met my expectations!
This is a true chic, glamorous hotel. You feel like at home, like you are having an apartment on Sunset Strip. Location is Perfect, close to Hollywood, Beverly Hills and all attractions.
Service. Service is perfect in all the ways! Front desk staff is very helpful, friendly and warm.
The Terrace Bar offers to my opinion the best cocktails in LA, very professional.
The restaurant is Number One thing I liked. Live music, waiters in white jackets, food is classic and perfectly cooked and served. The ambience is like you are in 1930's Hollywood, the Hollywood we all want to meet when going to LA.
You will not find there any of that modern trendy each-one-like-another pop place. It has THE style.
Rooms are very chic and those floor to ceiling windows with views to LA are just breathtaking.
Perfect location both for romantic stays and for (in my case) hanging out with friends!
So, if you want to travel to LA and see all the attractions having home-like treatmet in a classic glamour atmosphere, SUNSET TOWER IS THE ONLY CHOICE !!!!

Room Tip: Junior Suite is the perfect choice. It has wide terraces on 12th floor overlloking Beverly Hills, D...
See more room tips
  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Alexey0287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

We stayed 3 nights at the Sunset Tower for my wife's 50th Birthday in the end of August. It was our second stay, and after being upgraded to a 1 bedroom suite our first time at the hotel we decided to book the same type of suite because we loved it so much. The room was beautiful, the building is beautiful, and the whole experience was as special as we were hoping it would be. Wonderful views, comfortable bed and furniture, minimal noise from the neighboring rooms; the room was homey and special at the same time. The staff was friendly, and we especially enjoyed having breakfast and afternoon drinks by the pool.

I would give it 4.5 instead of 5 stars if I could, however, as I had two nit picky issues: The staff tolerates smoking in the Terrace, even providing ashtrays when requested. I think this is a Hollywood thing, and I didn’t feel like complaining to the smokers or staff.

The other issue was the Nespresso maker in the room. The machine was kind of cool, but the coffee you have to use for it was pretty awful and ineffective. I asked for a regular coffee maker or teapot and was told that this wouldn’t be possible, but I could order coffee from room service. I know I’m not the only one who brings coffee with me when I travel (I'm picky and room service coffee doesn't cut it either).

Nevertheless, I felt that the overall experience definitely deserves more than 4 stars. Love this hotel!

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zooey19912003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2012

During a short trip to LA I had the chance to stay at the Sunset Tower. What a lucky decision that turned out to be. It is a charming and elegant spot with gracious, accessible and attentive staff (who by the way are neither snooty nor overbearing). Wonderful location too, just near the shops and restaurants of West Hollywood. My room, while on the small side, was immaculate and extremely comfortable, with all the modern tech conveniences one would expect. The bathroom and amenities were outstanding, and the breakfast (by the pool) was not only delicious but highly entertaining, due to many tables being occupied by Hollywood types talking "deals". I will definitely consider staying here again my next trip and came to feel it was "my place" in L.A.

  • Stayed: August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AlanH220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2012

Sunset Tower is the easiest, most elegant stay in LA. Staff is lovely, discreet, and ready, pool and views are fun, and interiors are by renowned decorator Paul Fortune. Decor is low key and luxurious. Junior rooms are small, but I'd rather have a small expertly done spot than a larger space that is less comfortable and poorly done. The restaurant's intimate feel is special. We'll be back.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Clayton A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

Having stayed at many of the 4 and 5 star hotels,we were very charmed by the Sunset Tower. The breakfast buffet was overflowing with fresh fruit,homemade yogurt,and pastries.The pool staff was attentive . There was a mix of guests including many repeat clients,foreign travellors,young and middle aged.The deco facade and The Tower Bar bring to mind a passed era.All employees were pleasant and so helpful.We will stay there again.

Room Tip: The corners overlooking the pool with the view of LA are perfect.
See more room tips
  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bonnie5900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Hollywood
West Hollywood
The London West Hollywood at Beverly Hills
West Hollywood
Petit Ermitage
Petit Ermitage
#3 of 19 in West Hollywood
1,101 reviews
Andaz West Hollywood
#4 of 19 in West Hollywood
3,096 reviews
Show Prices
Show Prices
Show Prices
West Hollywood
Mondrian Los Angeles Hotel
Mondrian Los Angeles Hotel
#13 of 19 in West Hollywood
2,133 reviews
Hollywood
Kimpton Everly Hotel
Kimpton Everly Hotel
#1 of 358 in Los Angeles
176 reviews
Beverly Hills
The Beverly Hills Hotel
The Beverly Hills Hotel
#1 of 15 in Beverly Hills
1,230 reviews
Show Prices
Show Prices
Show Prices

Been to Sunset Tower Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunset Tower Hotel

Address: 8358 W Sunset Blvd, West Hollywood, CA 90069-1516
Phone Number:
Region: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in West Hollywood
#1 Family Hotel in West Hollywood
#1 Business Hotel in West Hollywood
#2 Romantic Hotel in West Hollywood
Price Range: C$513 - C$918 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sunset Tower Hotel 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
Designed in 1929 by architect Leland A. Bryant, the Sunset Tower Hotel was a trendsetter from the moment it opened. Its location on Sunset Strip and proximity to area restaurants, nightlife, and boutiques make it a popular choice for guests visiting West Hollywood/Beverly Hills. Guests enjoy elegant Art Deco styling combined with modern conveniences and amenities including the famous Tower Bar. The Sunset Tower Hotel also features a luxurious pool area, fitness center, group facilities, and pet amenities. Tucked away inside of one of Hollywood's most recognized architectural landmarks is the Cure Salon & Spa, which features some of the most celebrated international stylists, aestheticians, therapists and med-spa practitioners. Rooms reflect the elegance of the property with stunning views from floor-to-ceiling panoramic windows, Kiehl's Bath Products, gourmet mini bar, flat screen TVs, custom furnishings and artwork. Complimentary WiFi is offered throughout the property. At Sunset Tower Hotel, our goal is to provide a Hollywood-style experience to each guest and ensure their stay is not only comfortable, but exceptional. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TravelClick, Priceline, TripOnline SA, HotelQuickly and getaroom.com so you can book your Sunset Tower Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Hotel West Hollywood

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing