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Extended Stay America - Sacramento - West Sacramento
Ranked #6 of 15 Hotels in West Sacramento
A TripAdvisor Member
“A nightmare”
1 of 5 bubbles Reviewed 8 November 2005

I reserved 7 rooms for my family a month in advance. When we arrived we found out 2 rooms had been cancelled and all my rooms I had reserved with 2 beds had been changed to 1 bed. They told me it is their policy to "GUARANTEE A ROOM, NOT A ROOM TYPE." I asked why I had not been called about my 2 rooms being cancelled, they said they forgot. One of my family members had to drive another 20 miles to another Extended Stay to get a room with 2 beds. The hotel reeks of cigarette smoke and is very noisy. One room had a shower head held up with a plastic trash bag! The bathrooms don't even come with basic toiletries like shampoo. The people working at the front desk did not seem to have a clue to what they were doing. Avoid this place. It's a nightmare.

  • Stayed November 2004
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
    31
    23
    9
    8
    12
See reviews for
15
9
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29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
MAGALIA
Level Contributor
161 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
4 of 5 bubbles Reviewed 19 April 2005

West Sacramento is maybe not a destination of choice, but it is only minutes away from the State Capital and you can find a real good deal here: the newest Extended Stay in the Sacramento area. The hotel opened a few months ago. Everything is brand new and clean. You must know that according to Extended Stay's policy there is only weekly housekeeping service if you choose to go with the cheapest rate. But the people at the front desk are extremely helpful and will provide you with everything you may need in between. There are not many restaurant choices close to the hotel, only a few fast food places like Subway and Jack in the Box. It is better to shop at a nearby Safeway market and use the kitchen that comes with every suite.

  • Stayed April 2005
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Buddy-Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Sacramento - West Sacramento

Property: Extended Stay America - Sacramento - West Sacramento
Address: 795 Stillwater Rd, West Sacramento, CA 95605-1642
Phone Number:
Region: United States > California > West Sacramento
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in West Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Sacramento - West Sacramento 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay

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