The spa is amazing. The massages are world class and if u book the double your pleasure packages, the prices are very reasonable. The hotel is new and very clean. The grounds are gorgeous as well. The gym is also huge.
The biggest knock is the front door and valet. At most four seasons they really have their stuff together. Their was rarly any one at the front door and the valet would ussualy take 5 min even after calling for the car in advance. The service was not horrible just below typical four seasons standard. It did not have a lot of soul to it and I felt like I was more at a Hilton hotel. Also the $5 delivery charge on the room service is ridiculous. They also were constantly trying to tell me that only entry's were included in the double your pleasure package, even though it not mention anywhere in the offer.
The quality of the building and the types of materials are all first class, but to me personally they played everything way to safe. The building comes across very sterile and bland.
- Official Description (provided by the hotel):
- Close to both Los Angeles and Malibu, Four Seasons Hotel Westlake Village offers a convenient destination for both business and leisure with extensive meeting space, diverse dining options, acres of gardens, an award-winning spa, state-of-the-art fitness facilities and a variety of unique health and wellness programs at California Health & Longevity Institute. ... more less
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- Also Known As:
- 4 Seasons Hotel Westlake Village
- Four Seasons Westlake Village
- Westlake Village Four Seasons