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11 - 16 of 64 reviews
Reviewed June 29, 2017

This establishment is absolutely amazing.. the rooms are very clean, the staff is very helpful, courteous, and extremely pleasant. The office staff in particular Jessielina and Evelyn and most of all the manager Cynthia, always greet u with a smile and a sense of belonging.. They are very welcoming to my children making them feel like they are at home and not a hotel.. The pool is always clean and well maintained, amazing breakfast in the morning, laundry service for guest etc.. Just an overall wonderful place to stay . if your looking for a quiet and enjoyable experience this is by far the best place to be..

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank babygirlvernon1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2017

The hotel is in a decent location, they are upgrading! Right off the I 5 decent restaurants in walking distance! A good place to stop if you need a night to sleep! The hotel does have a cigarette smoke smell in most of the rooms, we've stayed here twice now! But the staff is really friendly and helpful! That makes up for the smell!

  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Westley - North Patterson, responded to this reviewResponded June 15, 2017

Hi Robert S,

Thank you for your stay and for taking the time to share your experience. It is nice to hear that you were satisfied with our hotel's amenities. However, we regret to know that your stay would have been perfect had it not been with the smoking smell of the room and for that, we offer our sincere apology. We will definitely share your comment with management to help us improve our services and to continue delivering a good stay experience.

We value you as our guest and look forward to welcoming you back the next time you are in the area.

Kind Regards,

Christian C.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2017 via mobile

We just enjoyed our stay here in the holiday Inn Westley California. This hotel is very relaxing we were the only ones in the pool and in the jacuzzi but kids enjoy their self on the pool I enjoyed myself with a jacuzzi the staff is really sweet Anthony came out and brought us towels just to make sure we had extra swai in the pool Esther in the breakfast area was really helpful my room is really big I enjoyed the room size very pleasant hotel I will definitely return

Stayed: May 2017, travelled with family
Thank krysheila99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 4, 2017 via mobile

I stay at this hotel on a regular basis, several times a month. It is always clean, the breakfast has a big variety, the staff is friendly and goes above the ordinary in every way. I highly recommend this hotel if traveling on I-5!

Stayed: May 2017, travelled on business
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz D, Front Office Manager at Holiday Inn Express Westley - North Patterson, responded to this reviewResponded May 6, 2017

Thank you very much for you positive feedback. We are very pleased to hear youve had such a positive experience with us. Our hotel staff strives to offer the best possible service to our guests. We are happy we are able to accomplish this. Thank you again. See you on your next trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 10, 2017

The hotel is conveniently located off the freeway and, they had trailer parking. Our room was neat and clean, however the walls and ceiling are paper thin. We were on second floor and the people above us were stomping around all night so, we didn't get much sleep. We had a room with a king size bed that had a deep depression in the center. Another reason for a poor night.

Room Tip: Ask for a room on the 3rd floor.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank CR42015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Westley - North Patterson, responded to this reviewResponded May 13, 2017

Hello CR42015!

Thank you for your feedback regarding your stay at Holiday Inn Express Westley North- Patterson Area, CA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and for finding our location to be convenient.

However, I'm sorry we fell below your expectation regarding soundproofing and the bed condition. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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