First off, phenomenal location and beds. This hotel is a decent value for the location, but the property desperately needs a makeover and the staff deserves some much needed training. Everyone speaks the truth when they say this hotel has the worlds slowest elevator. The housekeeping staff was also quite poor, and for the three nights we were there never removed the pile of dirty towels that continued to accumulate under the sink. That boggled my mind.
I was also at the hotel when the fire alarm was pulled on the 5th floor at around midnight. I realize this isn't the hotels fault, however, everyone was evacuated outside for approx 30 minutes, and the manager never sent a letter to guests apologizing and explaining what happened. I think it goes without saying that when an incident like this occurs, the manager should type up a simple explanation and slip it under all the doors. Just some information would have gone a long way there.More
- Free Wifi
- Free Parking