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Reviews (157)
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All reviewsold chicagowafflesseveral restaurants within walking distanceexecutive roomstay there againspecial shoutcontinental breakfast isroom was cleanair conditioninghard boiled eggsnice facilityconvenient locationfresh fruitstayed one nighthot tubparking lotbreakfast area
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Reviewed June 14, 2018

Was in Colorado Springs for Air Force Academy Graduation, and the location was perfect. Hotel was also close to downtown Colorado Springs and many sites - Garden of the Gods (must see!) Seven Bridges Trail, Pikes Peak, and lots more. Hotel staff was 5 star! Professional, courteous, and attentive which made for a terrific stay! The breakfast buffet had many options, and was always fresh and well stocked. Clean rooms, comfy beds. Front office staff was always cheerful and professional. Would certainly stay here again.

  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNelson1020, Manager at Fairfield Inn & Suites Colorado Springs Air Force Academy, responded to this reviewResponded June 17, 2018

Hello Joseph C,

We appreciate you staying at Fairfield Inn & Suites Colorado Springs Airforce Academy. Thank you for the kind words! We absolutely try our best to make each guest feel at home and assured they made the right decision by staying with us. Sounds like we met and exceeded your expectations while you were here. I will share the feedback with the team and we look forward to having you back!

Nicholas Nelson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2018 via mobile

The people make this hotel - great staff makes this property shine.
Special shout out to Jen who treats you like you’re a guest in her house. Good location right off I25
With several restaurants within walking distance, and 15 mins to either downtown, the Academy or
Manitou area. Just spent 2 weeks here - comfortable rooms, hot breakfast, indoor pool, guest laundry - id stay here again if in the area

Stayed: June 2018, travelled on business
Thank Mel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNelson1020, General Manager at Fairfield Inn & Suites Colorado Springs Air Force Academy, responded to this reviewResponded June 12, 2018

Dear Mel W,

It was a pleasure serving you. Thank you for staying with us for such a long period of time. We pride ourselves in our service and we are thrilled to hear we exceeded your expectations while staying with us.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

We look forward to seeing you back in the Springs!

Nicholas Nelson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 5, 2018

Due to an unexpected family emergency I recently stayed at the Fairfield Inn & Suites at 7085 Commerce Center Dr in Colorado Springs for several weeks. From the moment I stepped in the door and Anna Marie...one of the front desk people... welcomed me with such warmth, I felt at home. My room was very clean and had enough space in it to be comfortable. Each morning the breakfast folks prepared a delicious variety of foods and kept the dining area tidy while greeting their guests with a cheeriness & smiles. The housekeeping staff kept the hotel including the pool, gym, laundry room immaculate and also were consistently friendly. Mr. Nelson (the GM) & Juan Hernadez (assistant GM) went out of their way to check with guests to see how their stay was going. It was evident that Kevin, the groundskeeper- handy man, took pride in the building's appearance & landscaping. Another person who day after day interacted with the guests in such a respectful & helpful manner was Deb at the front desk. I can't say enough good things about the staff and atmosphere the staff created at the Fairfield. The affordable rate combined with the people who work there make this top notch hotel in the Springs. Oh and it was handy to have a gas station and a couple of restaurants less than a block from the hotel. I would give it 5 stars!

  • Stayed: March 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank ehubbell50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNelson1020, Manager at Fairfield Inn & Suites Colorado Springs Air Force Academy, responded to this reviewResponded June 6, 2018

Hello Ehubbell50,

We truly appreciate you taking the time and providing us with feedback about your stay. Sounds like our team was quite hospitable! We love to hear that. We strive for excellence and we are truly honored to have you staying with us. We understand there are a lot of options in Colorado Springs so we want each guest to leave with a memorable experience.

Yours in hospitality,

Nicholas Nelson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 18, 2018 via mobile

Pros
Clean room and pool
Handy to I-25 and North Colorado Springs
quiet rooms
plenty of parking on a weeknight. Not sure how it will be on a weekend
Pool was big enough for short laps

Cons
only one shampoo

Stayed: May 2018, travelled as a couple
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNelson1020, General Manager at Fairfield Inn & Suites Colorado Springs Air Force Academy, responded to this reviewResponded May 19, 2018

Dear Mike F,

We are delighted to have been your chosen hotel during your recent stay in Colorado Springs. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments will be shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Fairfield Inn & Suites Colorado Springs Air Force Academy and we hope you choose to create more memories with us whenever your travels bring you back to Colorado Springs!

Yours in hospitality,

Nicholas Nelson
General Manager
Fairfield Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 2, 2018

Checked in for a one night stay while making a quick visit to Colordo Springs. The hotel appears to be recently remodeled and was very clean. The front desk receptionist was friendly and we were checked in quickly. The hotel is located near the highway so there was some traffic noise. However, with that said I would still stay here again. The rate was good and the rooms are what I have come to expect from the Fairfield Inn.

Room Tip: Upper floor away from the highway.
  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Monroe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNelson1020, General Manager at Fairfield Inn & Suites Colorado Springs Air Force Academy, responded to this reviewResponded May 19, 2018

Dear Monroe M,

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Fairfield Inn & Suites Colorado Springs Air Force Academy.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Fairfield Inn & Suites Colorado Springs Air Force Academy and we hope you choose to create more memories here whenever your travels bring you back to Colorado Springs!

Yours in hospitality,

Nicholas Nelson
General Manager
Fairfield Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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