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All reviews rooftop bar convention center great location internet tv le meridien front desk european feel stay at marriott properties shower and toilet bathroom area trendy hotel street mall floor to ceiling windows modern rooms beautiful property corner room city view
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Reviewed April 3, 2018

This hotel was relatively new, after being partially converted from a Le Meridien. Now, about half the rooms on a floor are an AC Hotel and the other half are still Le Meridien. This is fairly confusing, and there isn't good signage outside the property. Even within, I asked a couple of random employees what the difference was between them and never really got a good answer. The rooms are about the same and apparently the service and amenities are the same. The only difference I could see is the rooms have different colors and and Le Meridien was about $20 more per night when I visited.

Anyhow, the rooms were fairly small. My full sized suitcase could not be opened on the little ledge in the room, and there was no separate suitcase stand either. The closets are exposed, as are the sinks and bathrooms. I understand from the website that this is "European style," but why would anyone want that in Denver where space is fairly plentiful?

Anyhow, the rooms were few, fresh, and well maintained. My view from a corner was also nice. I also found every single person I spoke with to be friendly professional, and helpful (except for explaining the difference between the brands, but that's probably a training/branding issue that I don't fault them for). In particular, the breakfast crew went above and beyond to get me a simple oatmeal each day, even though it wasn't officially offered. Kudos to the staff!

Overall though, as nice as they were, the hotel just gets an "average" in my book. Others from my group stayed at the Embassy Suites immediately diagonal from this building. I got to see that it has rooms that are 2-3 times larger (really), include breakfast and free drinks at night, and are roughly the same price. It's definitely not as new or trendy as this place, but there are definitely better values in the immediate area.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank King_Lux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMAC-HotelManager, Front Office Manager at AC Hotel Denver Downtown, responded to this reviewResponded April 5, 2018

Dear KingLux,
Thank you for your review. We are sorry to hear you did not enjoy your stay. We are actually a dual branded hotel so the AC was built separately and not converted from the Le Meridien. The Le Meridien offers more amenities like rental bikes, complimentary town car rides, and access to many attractions in Denver for free whereas the AC does not. We hope to have you back again sometimes soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

Let the record stand - I don't like writing bad reviews. That being said, with all the competition in Downtown Denver (Hyatt Regency is next door and the Le Meridien is literally attached), I cannot recommend the AC Hotel after my five-night stay.

I stayed here for both business and personal in late March. I chose the hotel because it was in the Marriott network and the newness of the hotel. It's a very HIP hotel, but the coolness wears off pretty quickly ... just like the enjoyment of the house music blasting in the lobby.

The rooms are European in style, which is a lovely aesthetic until you unpack ... anything. There was a single drawer in the whole room which could barely hold two t-shirts and a sweater. The "closet", which is an open concept solution, required me to ask for more hangers to hang a suit, a top coat and three dress shirts. For those traveling with partners, it's a tight squeeze for space in the open concept bathroom. Lastly, the door to the toilet is ornamental and the door to the shower is suggestive as it relates to keeping the bathroom floor dry.

The staff is lovely, but the service often required multiple requests (see above re: hangers, turndown service, and even do not disturb).

Lastly, everything costs a lot/extra:

-parking ($45 valet or $16 at the nearby semi-paved lot but requires you to get up at 5:45AM to pump the meter)
-internet
-package delivery ($5 per package delivered)
-food at the hotel restaurant, Corinne ($50 for a burger, a beer, and a dinner salad)

I think this place just needs some time. It's still very new and they're still getting the hang of things. It's a beautiful hotel and the roof deck looks lovely I just feel my dollars would be better spent elsewhere.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank midnyterambla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMAC-HotelManager, Front Office Manager at AC Hotel Denver Downtown, responded to this reviewResponded April 5, 2018

Dear midnyterambla,
Thank you for your review. We are sorry to hear you did not enjoy your stay with us. We hope to welcome you back for another try soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

We loved staying right downtown. The hotel was new, and you could tell. I did feel the rooms to be a bit small, especially the bathroom area, but adequate. We were going to see Hamilton at the Performing Arts Center, so location was fantastic! We will be back.

Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank cafelaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMAC-HotelManager, Front Office Manager at AC Hotel Denver Downtown, responded to this reviewResponded April 5, 2018

Dear cafelaur,
Thank you for such a great review! We are happy you enjoyed your stay as well as the location!

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Reviewed April 2, 2018

What a great experience at the AC Marriott Denver Downtown! The lobby and bar is gorgeous. The staff is super friendly, especially Aaron at the front desk who went above and beyond! Rooms are great and clean and have everything you could want including a coffee machine, which I personally love. Will definitely return.

Date of stay: March 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank karenaY6330PM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMAC-HotelManager, Front Office Manager at AC Hotel Denver Downtown, responded to this reviewResponded April 5, 2018

Dear karenaY6330PM,
Thank you for the 5-star review! We always love to hear when guest's have such a great interaction with our staff! We will let Aaron know of your kind words!

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Reviewed April 2, 2018

Spent a long weekend at this property and thought it was really great. Central location with most areas of interest in walking distance. Clean modern with very professional and helpful staff. The Hotel Bar has a Happy Hour most days.

We had a brunch and dinner at Corrine which had really good food and service for fair pricing. Unfortunately we were unable to visit the Roof Bar as it was closed for the Season.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Service
Thank SO T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LMAC-HotelManager, Front Office Manager at AC Hotel Denver Downtown, responded to this reviewResponded April 5, 2018

Dear SO T,
Thank you for such a great review! We are glad to hear you enjoyed brunch at Corinne! Come see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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