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“Great location and friendly employees”

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DoubleTree by Hilton Durango
Ranked #5 of 34 Hotels in Durango
Certificate of Excellence
GreenLeadersGold level
Reviewed 10 January 2018

We stayed here for a few days while in Durango. First off, this hotel is pet friendly and I mean not in a snobby way. There is a dog park within walking distance and they had no problem with our Corgi being in the room in his crate. Housekeeping even came in and cleaned while we were gone without him.
Next, the staff is amazing. They are super helpful. Katelyn at the front got our reservations combined and squared away. We had breakfast in the restaurant every day. Do yourself a favor and go visit Stephanie Hess and Walker! They make you feel welcome and will take care of you!
And last, I have to chime in on housekeeping. We discovered my daughter had left her brand new mermaid blanket she had received for Christmas buried in the covers of the bed. We called and left a message. I was worried that they would tell us they didn't have it. But they did, Olivia found it when she cleaned our room! And they shipped it back to us. My daughter was relieved and so was I.
This hotel is older and it shows a bit in the rooms but it was clean and we had everything we needed. The location was perfect, so close to the main street and the river is lovely. The indoor pool and hot tub are great after a day of playing in the snow. We would definitely stay again- the people make the difference!
While you are there visit Animes Chocolate factory for a hot chocolate!

Room Tip: Get a view of the river
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  • Stayed: January 2018, travelled with family
    • Location
    • Sleep Quality
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Thank Joy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 11 January 2018

Thank you for your great review of our hotel, the Doubletree by Hilton Durango. We are pleased you had a good stay with us and we look forward to having you back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 12 of 1,649 reviews

Reviewed 7 January 2018 via mobile

We stayed for 2 nights at the beginning of January. We were greeted extremely pleasantly, up graded to a room with a river view which was pleasant.
Our room was very comfortable, clean & a good size.
The breakfasts were good & the bar was also very comfy.
It was with in easy walking distance of town & also had a courtesy bus which was handy. We thought it was a very comfy hotel.

Stayed: January 2018, travelled as a couple
Thank Sally T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 9 January 2018

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate your feedback. We're pleased that you had a good stay with us and we hope you'll come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018

Spacious rooms, terrific staff, great location. Breakfast staff was amazing and the food was great. Front desk staff was very efficient and friendly. Housekeeping did a tremendous job. Overall a wonderful experience.

  • Stayed: December 2017, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Valda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 9 January 2018

Thank you for your review of our hotel, the Doubletree by Hilton Durango. Great to hear that you had a good stay. We look forward to having you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

This hotel wasn’t anything fancy but it was clean and in walking distance of an Albertsons with a Starbucks and downtown. They have a small gym and pool, but big enough for the short amount of time we were there. All in all clean and a great location!!

Stayed: January 2018, travelled as a couple
Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 January 2018

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate your feedback. Thanks for staying with us, we hope you'll come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

Another wonderful stay at the DoubleTree in Durango. We always chose this hotel due to the proximity to the Depot and Main Street but also prefer this hotel for the views of the River, access to the river trail, indoor pool and hot tub and great breakfast. The service is always excellent and the warm cookies upon arrival are a nice perk after a long drive.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank menapier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 January 2018

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate your feedback. We're pleased that you always choose our hotel for your Durango stay. Thank you.

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Reviewed 1 January 2018

We were treated as valued guests. It was a nice feeling. The desk staff was courteous and helpful when we checked in. Cleaning staff greeted us in the hallways and the room was well cleaned. The restaurant staff was a bit slow but the food was great! And the restaurant has a great view of the river.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
Thank robertrE4868RG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 weeks ago

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate the feedback. We are pleased to learn that you had a great stay with us and we welcome you back anytime.

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Reviewed 31 December 2017

The Doubletree is a lovely, well decorated hotel, with everything you need. It is located a few blocks from the main business streets, allowing for walking the historic streets. It is also located close to the infamous rail station, but the trains do not run at night Hotel Van service is available for transportation until 12am!

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank MMBBorah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 weeks ago

Thank you for your review of our hotel, the Doubletree by Hilton Durango. We appreciate your feedback. We're pleased that you enjoyed our hotel and we look forward to having you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Durango

Address: 501 Camino Del Rio, Durango, CO 81301-5449
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Durango
#1 Green Hotel in Durango
#2 Family Hotel in Durango
#3 Romantic Hotel in Durango
Price Range: $162 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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