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kingpowder76

Clean, well priced, good service, comfortable

4.0 of 5 bubblesReviewed Sep 20, 2015via mobile
Title says it all. Reasonable price and good service. Rooms are decent and clean. It's a better option than some of the older hotels in town that haven't been upgraded in forever. It's close to some big box stores and about a mile and a half from town
Date of stay: September 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erik M, General Manager at Courtyard Glenwood Springs, responded to this review
Responded Sep 22, 2015
Dear kingpowder76,

Thank you for taking the time to leave a comment about our Courtyard Marriott here in Glenwood Springs. We are glad you enjoyed your stay with us and hope to see you back again soon. Please feel free to contact us directly to set up a reservation at 970-947-1300.

Sincerely,

Erik Mendoza
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews front desk quiet location would stay again target lobby downtown couch
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Reviewed September 16, 2015 via mobile

The hotel was easy to find and has really nice views. Although the on site Resturant wasn't open I found the extra information given to me upon check in to be very valuable and helped me decide upon a location to eat! My room was very quiet as well. Look forward to visiting Glenwood Springs again!

Date of stay: September 2015
Trip type: Travelled solo
Thank AlexWuzHere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erik M, General Manager at Courtyard Glenwood Springs, responded to this reviewResponded September 18, 2015

Dear AlexWuzHere,

We appreciate your post here on TripAdvisor regarding our Courtyard Marriott here in Glenwood Springs. We are glad you were comfortable and were able to enjoy our great views and the information our team was able to provide. We look forward to your next visit!

Sincerely,

Erik Mendoza
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 14, 2015

Clean and modern furnishings in the lobby and the rooms. Friendly staff and the breakfast was rather good for hotel fare. The service during our breakfast was top notch, friendly and doing all they could during a busy rush. The only down side might be that it's not really walkable to town for most people but there are shops and restaurants that are and town is only a short drive away.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank jjtmcd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erik M, General Manager at Courtyard Glenwood Springs, responded to this reviewResponded September 16, 2015

Dear jjtmcd,

I'd like to thank you for the wonderful review you left for the Courtyard Marriott Glenwood Springs. We are very pleased that you enjoyed your stay, the staff and the food during your time here. Please feel free to contact us directly to arrange your next visit to Glenwood Springs.

Sincerely,

Erik Mendoza
General Manager

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Reviewed August 3, 2015

great location , restaurants and stores within walking distance , excellent service , have stayed there 4 or 5 times since it opened and it has always been a good experience.
Summer or winter its an excellent choice for business or pleasure

Room tip: both sides of the hotel offer great mountain views
Date of stay: July 2015
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Mauricio T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dougr111, General Manager at Courtyard Glenwood Springs, responded to this reviewResponded August 11, 2015

Dear Maurico T,

Thank you for the excellent review. I agree with you that the view from either side of the hotel is breath taking. I love seeing the people taking the time out of there busy day to enjoy all that the Colorado River has to offer. I look forward to you next visit!!

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Reviewed July 14, 2015

Stayed at the Marriott while attending Blizzard University hosted by Blizzard Marketing. The conference was at the Glenwood Rec Center directly across the street so the location was very convenient. There is small area with restaurants and retail shops right near the Marriott as well and it is about a mile from downtown Glenwood. They have a nice little Starbucks / Breakfast bar with fairly priced and delicious food. Their healthy start with egg-whites, harvada cheese, turkey on an english muffin was the perfect start to my morning. Rooms were modern & spacious and the air conditioning worked great. Shower heads were a little weak with not much spray radius but not a huge deal. Their small workout facility was nice for a single night (has free weights from 10lbs - 50 lbs, 3 treadmills and one elliptical) but it would not suffice for a longer stay. Small indoor hot tub and pool, probably would not be thrilled with a family but for business it was exactly what I needed. I would return if I had another conference in the Glenwood area.

Date of stay: July 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Dan F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dougr111, General Manager at Courtyard Glenwood Springs, responded to this reviewResponded August 11, 2015

Thank you Dan F for the great review about our hotel and it's location. The shopping center and the Glenwood Rec center that were mention in your review are both walking distance from our hotel. I hope the next time that you come back to our hotel. You are able to bring the family!!

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Reviewed July 14, 2015

The Courtyard was your average Courtyard. Fairly new so the hotel was clean and had a good layout. The beds were definitely not up to par for a newer Courtyard. Bedding was as great either. The room was large with plenty of room. I would say it was average. The Bistro for breakfast is always a bummer. They should really consider a comp morning buffet to compete with Hiltons brands. We had a "mountain view" room but was right at the front so you mostly saw the top of the entrance building overhang. Not great.

Room tip: Room away from the front entrance - kills the mountain view
Date of stay: July 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Heather W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara Jean S, Front Office Manager at Courtyard Glenwood Springs, responded to this reviewResponded July 15, 2015

Thank you for taking the time to complete a review of your recent stay at the Courtyard Glenwood Springs.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unsatisfactory visit you experienced. We are sorry to hear that you did not find the quality of your bed “up to par” and that the Bistro for breakfast was not a preferred option for you. Most guests enjoy the much higher quality of the Bistro items and service. We understand the convenience of free breakfast, however all Courtyard by Marriott hotels only offer the Bistro Restaurant as an onsite food option. We appreciate your feedback and your review is valuable to our entire team.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Glenwood Springs.

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