We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Keystone Lodge & Spa
Nearby Hotels
Alpine Slopes Lodge(Keystone)(Great Value!)
US$59
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$146
US$125
Hyatt.com
View Deal
  • Free Wifi
  • Free Parking
Best Western Ptarmigan Lodge(Dillon)(Great Value!)
US$100
BestWestern.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Comfort Suites Summit County(Dillon)(Great Value!)
US$94
ComfortSuites
View Deal
  • Free Wifi
  • Free Parking
The Dillon Inn(Dillon)(Great Value!)
US$95
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$67
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Slopeside Lodge(Keystone)
No availability for your dates from our partners
  • Free Wifi
  • Free Parking
Reviews (569)
Filter reviews
569 results
Traveller rating
252
203
64
36
14
Traveller type
Time of year
LanguageAll languages
More languages
252
203
64
36
14
Show reviews that mention
All reviewskeystone lodgevalet parkingloft roomvalet serviceconference centerfront desk staffspiral staircasesteam roomice skatingbig hornski checkrelaxation roomoutdoor hot tubski areafree shuttlepizza placethe river
FilterAll languages
Updating list...
438 - 443 of 569 reviews
Reviewed 30 March 2012

I stayed at the Keystone Resort and Spa for five nights during a conference. I was impressed with the service which I judged as excellent. There was a free shuttle, very friendly staff, free valet parking (that might have been a bonus of the conference, but even free self-parking which I used was easy), and good sized rooms. My room was a very long walk from the elevator, but many other rooms were very more conveniently located. Also, the hotel offers easy access to the Keystone ski area (did I mention free shuttle!) and a very short drive to the Arapahoe Basin ski area. I did not try the hotel restaurant, but there are plenty of other possibilities in Keystone to try. Overall, I was very happy with the hotel.

Room Tip: Long hotel with room numbers organized that the larger the number the farther away from the elevator (I was in *22 and it was a looong walk).
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 4Paddy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

Keystone Lodge & Spa was a great place to stay for 3 nights during a snowboard week. It's not in the village, but in an ideal spot if you want to go to all the areas Summit County has to offer. We went to Keystone, A-Basin, & Vail while we stayed there, and never drove more than 35 minutes. Silverthorne and Dillon are a 5 minute drive away, and for non-skiers there are pretty good outlet shops.

The room was very comfortable, with a generous balcony. Great choice of cable channels and easy wifi access. The bed and sheets were one of the most comfortable I've ever had in a hotel - it compares to the beds & $400 sheets at the Wynn in Las Vegas. The only complaint about the room I would have is that the shower was a bit dark due to an odd placement of the light/shower curtain.

The pool, hot tub, and spa facilities were great. We didn't try any spa services, but had access to the sauna and steam room. Usually I don't like indoor pool/hot tub areas, but this one was nice and clean. The only negative would be a funky smell in the steam room, but it may have been due to the man wearing dirty tennis shoes while we were there.

Overall a great stay. The staff was helpful and friendly.

Room Tip: The receptionist put us farther down the hall for good views, but the views were definitely not worth the longer trek.
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cdixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

There's just no way to give this place more than two stars.

From the moment you arrive, it's all just plain poor: service, facilities, value.

They tell you to call ahead for early check in. Early is any time before 4pm. Parking is scarce so they offer "free" valet service which you know you have to pay for one way or the other.

We called ahead, that we were arriving around 12:30. No problem, they said, just tell them at the front desk. Which we did. One hour and forty minutes later, after falling asleep on a sofa in the lobby, I asked if they were cleaning or remodeling the room. They called ... It will be ready in 20 minutes. Can I get something to eat? Sure, we have a cafe by the edge of the pool.

Sat down in the cafe. Sorry, we close at 2pm. That's on Saturday afternoon!!!

Went back, showed a litlle frustration, and reported the 2 pm closure. The front desk persons (2) acted very surprised, told me about the deli next door which I already rejected.

Got into my room at 2:30 pm. Plenty big. 40" flat screen (so what?). Nice bathroom. NO AIR CONDITIONER. Room is 78 degrees F. The free valet guy ($5) comes to the room with our bags, and say ya, sorry about that, people open their patio doors. So I did. And listened to everyone's pool conversation while trying to nap until 6 pm. Yep, that's right.

They gave us some free gondola ride passes but ailed to say they are only good for your first (in our case of 4) nights, between 4 pm and 8 pm, so they beat us out of that.

Now, as for the area itself, there's NOTHING to do after sundown near this place, or in it. The restaurant has almost no one in it, but that's probably because there's not going to be a meal for you for under $60 when your all done.

Called to find where the vending machines were and they sent me to the wrong place. Half the time when you call the desk you get some kind of routing auto-attendant that asks you were you are staying.

Find somewhere else to stay, or visit Omaha. This place is less serviceable and entertaining than the Amtrak roomette and club car we took to visit here.

Room Tip: This is a time-share I think, expect to be treated accordingly.
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mdeadlysana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

I recently returned from my second stay at Keystone Lodge and Spa. Both were for a business conference at the conference center. The Lodge is the closest spot to the conference center, which is very convenient. Additionally, the Lodge has a private shuttle that goes directly to the River Run area and Gondola, as well as free ski/board check at River Run. So convenient to leave my board there instead of taking it back and forth to my room.

The rooms are smaller but have everything you need, including a humidifier, desk, table, chairs, armoire, and large TV. The beds are ridiculously comfortable with a feather bed, down pillows and down comforters.

The one complaint I have is that the walls are thin - It takes a few days to get used to the noise of flusing toilets and slamming doors. Near the end of my stay, a family with kids moved in upstairs and the kids were tremendously loud. I had to sleep with a pillow over my head to block out the noise.

I got room service - the cobb salad was huge and delicious - and ate in the lobby restaurants. Everything was top notch, though quite expensive. The concierge and valet staff were very happy and friendly. I would strongly recommend this hotel, though keep in mind that I wasn't paying for it. The only thing I did pay for was my visit to the spa - a 50 delightful 50 minute massage and scalp therapy was $230+. Again, awesome but expensive.

Room Tip: If you want quiet, ask for a top floor room facing away from the pool. You'll get road noise, but won't get noisy families splashing in the hot tub or the sounds of dozens of toilets flushing.
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank msfiasco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

Pleasantly surprised! We were well received on arrival and had a great week-end! Rooms were clean and spacious. Shuttle bus to the ski area is super and staff are friendly and very helpful! Will be returning for a few more days ...in March!

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews