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All reviews valet parking historic hotel steam shower gas fireplace thomas edison the main dining room junior suite breakfast buffet celebrate our anniversary clark gable spa tub bar and grill red mountain modern amenities pikes peak yogurt short drive
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Reviewed March 21, 2021 via mobile

Couldn’t be happier with the Cliff House. Customer service is excellent. Top notch. Hotel’s decor Is well maintained and beautiful. They offer valet, door man and room service 24 hours. Their menu in dinning and room service is excellent! We will be returning.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank fantasmic5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll Hillebrand, Revenue Management at The Cliff House at Pikes Peak, responded to this reviewResponded March 22, 2021

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

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Reviewed March 21, 2021

Planned my Mothers 80th birthday luncheon party. Restaurant manager Chris was so helpful and had wonderful ideas to make the event a success. Our waitress Taren was awesome. Food was very tasty. Parking is provided and simple. Thank You all for making our day amazing!

Date of stay: March 2021
    • Value
    • Location
    • Service
Thank hr667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll Hillebrand, Revenue Management at The Cliff House at Pikes Peak, responded to this reviewResponded March 22, 2021

Thank you for your review and for choosing our restaurant. We are happy that you enjoyed your meal and are looking forward to having you again as a guest in our restaurant.

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Reviewed January 31, 2021 via mobile

What a Wonderful stay! You really should stay here! Great for couples! So romantic This Victorian hotel is steeped in history and charm, so elegant! Staff is impeccable and the food absolutely perfect! Highly recommend!

Date of stay: January 2021
Trip type: Travelled as a couple
Thank gwendolynl457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll Hillebrand, Revenue Management at The Cliff House at Pikes Peak, responded to this reviewResponded February 3, 2021

Thank you for your lovely review. We really do believe we have quite the romantic spot for a couples getaway. It pleases us to hear you found the staff impeccable and the the food absolutely perfect. We will share your encouraging words with our staff. We hope you visit us again soon.

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Reviewed January 30, 2021

We stayed for 5 days at the queen suite, room 203. We originally booked via AA Vacations package and were supposed to stay at Kathy Lee Bates Suite, which we picked from the pictures on hotel's website, as it was the only one that showed wood paneling floors (we prefer that vs carpets). When we arrived it turned out the original suite had an issue with heating so we were accommodated in a comparable suite but with carpets. The front desk staff told us that they were not aware of any suites with wooden floors so apparently the pictures were out of date.
Overall the stay was pleasant, everything in the suite worked fine (the gas fireplace and the big hot bathtub were a big plus in the winter). It is a historic structure, so naturally some corners showed their age, but we expected it and the old charm of the place made up for any shortcomings. Staff was pleasant and accommodating.

Location is very convenient, everything is walking distance. We were offered $15/day valet parking (unlimited entry, 24 hrs/day) but we had no problems finding free street parking uphill on Canon Ave (most of the historic downtown is metered parking), so it wasn't necessary.
We ate at the hotel restaurant only once, but the salmon with black rice was delicious. A bit pricey, but worth the money, excellent dish.

The only small negative was the $20/day room service fee ($22.21/day with taxes), which was unexpected, as we thought that our AA package included all fees. That is the reason for 4 stars not 5 (besides the switch from wood floors to carpets). On the other hand our breakfast was included (normally $14/pp X2) and the overall price was a great deal, undoubtedly due to Covid-related drop in bookings.

We'd stay there again, it was a great experience.

Room tip: Get the mountain view!
Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll Hillebrand, Revenue Management at The Cliff House at Pikes Peak, responded to this reviewResponded January 31, 2021

Dear Kris,

Thank you for taking the time to write such a nice review. Our staff always enjoy pleasant feedback. We are glad you enjoyed the amenities in our Deluxe Queen Suites. Our two person spa tubs are always a nice surprise for our guests. We do hope you took advantage of the other amenities included in our $20 per night amenity fee other than our breakfast (the nightly old fashioned turndown service, WiFi access, Fitness Center access and the bottled water in your refrigerator which is replenished daily.)
We hope you will join us again soon.

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Reviewed January 8, 2021 via mobile

We stayed for three days, and loved it. The staff was engaged and helpful. Breakfast was good, and they offer some great menu items and options. Were very attentive to safety for COVID. The history and style were amazing.

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank chadandrama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll Hillebrand, Revenue Management at The Cliff House at Pikes Peak, responded to this reviewResponded January 11, 2021

Thank you for your review. It always pleases us when our guests enjoy themselves. We will let the staff know you found them helpful and engaged. We hope you will visit The Cliff House at Pikes Peak again soon.

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