Wish I had read an honest review about this place. We didn't even get past getting directions and decided it was not safe to stay here. Lots of rules and forms to sign parceled out at the owners convenience. It was not at all welcoming. We made our reservation 2 days in advance for a Saturday night halloween fundraiser in Salida. Upon making the reservations, I was given many rules. I was then sent a lengthy email adding more rules, specifically about cleaning. When I called for directions, I was sent to the website instead of given an address or directions that were not on the email. Nor was a cancellation policy. While on the phone with the receptionist, I decided to ask about the additional cleaning mentioned in the email and was told to wipe up tooth paste, toilet seats and sweep. This, for a one night stay in a chalet that sleeps 6! Just what I wanted to do during my 24 hours in Salida. Clean a chalet. This also made me question whether the chalet was professionally cleaned or if it was cleaned like this by the previous guest. I asked about that and was given a very ambiguous response. I was also told on this phone call, that we would need to sign 3 forms before checking in. At this point, 2 hours before the 2 hour check in window, which also created unneeded pressure, we decided to cancel. It felt like if we didn't clean to their satisfaction, we would be charged extra. It all just felt very sketchy and like nothing we have ever experienced before. We are very seasoned travelers for work and family and stay in airbnbs, vrbos and hotels all the time. We shared this feedback privately with the owners and they proceeded to argue with us and tell us they were going to charge us a full nights stay. When I followed up with an e mail, they sent me a lengthy e mail with a cancellation policy. First time seeing this. We plan to ask our bank to reverse the charge and we will be posting these warnings on all the lodging websites. May this review prevent others from having the terrible experience we had. We breathed such a sigh of relief when we finally landed in our Baymont Inn suite in Salida. Phew!
- Official Description (provided by the hotel):
- At the top of the hill, at the end of the road, on 37 private and secluded acres, it's a different world. We offer 6 rooms at the Bed and Breakfast, and we also have 5 Chalets that sleep six each on the property. We are surrounded by mountain views and are only 1 1/2 miles to downtown Salida. ... more less
- Reservation Options:
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