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“Gondola your way up”

Steamboat Ski Resort
Certificate of Excellence
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Attraction details
Owner description: A year-round resort offering winter and spring skiing on 165 trails of trademark "champagne powder," plus hiking, biking and other outdoor activities in summer and fall.
Reviewed September 11, 2017 via mobile

This time of year the gondola is only running on weekends. Lots of mountain bikers at the top today. There are bike racks on the gondola to carry up your bikes. We had a nice lunch outdoors on the terrace at the top. Nice to find they even had gluten free bread options for their sandwiches. With a discount ticket ride up and lunch with a drink, plan on spending around $85 for a couple for this excursion. Beautiful views of the valley from here.

Thank DocFaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"ski school"
in 132 reviews
"lift lines"
in 74 reviews
"champagne powder"
in 63 reviews
"four points"
in 31 reviews
"great mountain"
in 57 reviews
"excellent ski"
in 16 reviews
"groomed runs"
in 15 reviews
"blue runs"
in 25 reviews
"ski patrol"
in 26 reviews
"spring skiing"
in 23 reviews
"base area"
in 31 reviews
"great town"
in 18 reviews
"varied terrain"
in 17 reviews
"big mountain"
in 15 reviews
"fresh powder"
in 36 reviews
"snow conditions"
in 20 reviews
"great family"
in 29 reviews

159 - 163 of 1,488 reviews

Reviewed September 4, 2017

They do not accept credit or debit cards. Get there before 12pm because there may be a line and chairs are limited. Do not pack food you can not est at the spring although there are picnic facilities available near the parking lot. We rode our bicycles from town but the last 2 miles are a dirt road and verticle! !!! Do not attempt if you are not in great shape.

Thank lreinartsen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2017 via mobile

We bought the kid day passes for $49 (7 kids) the kids were having a great time did 4 to 5 activities... and then they shut down for weather! What a huge waste of money!we asked about a refund and were told we got our money's worth... really let me be the judge on my money!! Who in their right mind would pay $17 to jump on a trampoline for 3 mins? These are not theme park rides... these are basically chuckle cheese level rides!
For $49 I could have taken the kids to a real theme park!
The staff in the ticket office were down right rude! I have better costumer service at Walmart... shame on you guys!!

2  Thank Amanda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, Director of Sales at Steamboat Ski Resort, responded to this reviewResponded August 29, 2017

I'm truly sorry that you had a bad experience in our adventure zone. If you would be willing to reach out to Matt in the ticket office by emailing tickets@steamboat.com I would like to try to make this right. Again, I apologize for the misunderstanding and I hope to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 24, 2017 via mobile

Disappointed and feel there is a bit of false advertising. The adventure Zone offers a per ride pass and an all day pass. $17 for each 2-5 minute activity, or $50 for a day pass. Passes include a rock wall, bungee/trampoline jumping, water balls, tube slides, ropes course, mini golf, and gondola rides. Sales states the day pass gets you all inclusive rides as many as you want.

However, then reality is that if for any reason the activities close, the resort measures refundable value by how many activities you have done. If you did three activities, you would receive no compensation, because you exceeded the value of the day pass. In other words you did 3 activities at $17 each and only paid $50. In short it's not a day pass, it is a customer risk proposition. Most would never pay $17 for one activity much less 3 at $17 each, but the resort takes that choice away from you. Most airlines are more flexible.

Taken individually the activities are not worth $17, only one step above carnival rides.

To be very clear and fair, the attendants of the activities were all nice and professional and great with the kids! Hence 2 stars rather than 1.

It is unfortunate the ticket sales associates have been given no authority to make decisions and are just responsible for transactions.

Also, the gondola is considered an extra, after the fact. So if you don't do it forget it.

So our day passes were really $300 and do as much as you can as fast as you can, in hopes the weather doesn't change.

We had also purchased gondola passes for adults for over $150, but since the kids passes weren't really as advertised we returned them. So basically Steamboat lost $150 by disappointing customers and selling day passes that are really "buy 3 and do as much as you can passes".

On top of it all the place was empty, between winter activities start and after school started. Besides one other family we were the only one's there, so they wouldn't have been losing any revenue or disappointing customers. Poor decision making just lead them to loose $150 on idle assets.

For the $300 there are many other things you can do in Steamboat, that aren't $5 a minute.

2  Thank rogarting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed August 10, 2017

Great resort! We stayed in the Champagne Lodge and from our living room you could look up a see the slopes.They had hot chocolate waiting on you in the afternoon after a day of skiing. There are two busses that come by the resort, one will take you to the slopes and the other one will take you anywhere in town you want to go and they will even come pick you up when you call them. Would definitely stay there again!

Thank Joan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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