Upon checking in March 11 we were told we were upgraded to a suite. At that point realized I might not be able to write an objective review, but will try anyway. Not too tough, as with exception of a few issues, this is a first class, 5 star, beautiful resort. First time in Vail and wouldn't hesitate to stay again at the Four Seasons. Particulars:
Room: as mentioned, upgraded to a suite gratis. Since we had a 5th night free stay, overall average cost for our stay was ~$410/night (and included 2 massages, $300 charge). Room was remarkable. Separate living room, both bedroom and living room with 42 inch TV's and DVD players. Off bedroom is hall to bathroom with enormous storage-closets, shelves, drawers. Bathroom is huge with two sinks, deep soaking tub, separate shower, again huge amount of storage space. Off living room is another bathroom with shower and toilet/sink. Also bar area with small refrigerator. Room itself immaculate, also extremely quiet. Had occupied room next door but heard not a sound and no sounds from outside either except soft tolling of church bells. Cleaning service was efficient and timely. Couldn't do enough for you.
Skiing: so, not a ski in/out place but next best thing. They take your equipment upon arrival and bring it to the concierge where it waits for you each morning. Walk to the building is about 8-10 minutes through village, quite pleasant. Can take shuttle if so inclined but a pleasant walk. Concierge is wonderful. Skis waiting in morning. Have a dedicated locker during your stay which has heated rods to hang gloves and boots from. Building to lift is 40 seconds or so They also wait at the bottom of the lift to pick up your equipment at the end of the day (starting at ~2 PM). The concierge also has drinks, machine to make hot chocolate, chai, coffee; fresh cookies, muffins, water. The staff there can't do enough for you either. At end of trip equipment is packed up and delivered back to the hotel for you.
Spa/pool area: Outside area has large heated pool and two hot tubs. Also have drink service available outside (more on that later). Inside spa has to be seen and used. It is available free of charge to all guests and it is magnificent. Huge, separate mens/women's area. Both sound similar: huge hot tub with smaller cooling down tub next to it. Both sauna and spa rooms. Private showers, keyed lockers, lounge area to relax. Did have our two massages and they were excellent, both masseuses knew what they were doing. Fantastic facility.
Negatives: Just a few: (1)$20 for a single glass of wine poolside. Not including tip. Seriously, should at least include a refill (kidding). Seems a little overpriced to say the least. (2)Similarly, we ate one morning in the Flame in the Four Seasons. Service was slow-though only a few people there, took longer to get our breakfast than any dinner we had in the village. Again, prices were absurd-$6 for a bagel (nothing special either) and $7 for a tiny glass of fresh squeezed orange juice, $19 for 2 scrambled eggs and hash browns. These prices seem more what you might run into in an isolated resort on an island where you have no choice where to eat. You have plenty of choices in the village steps away and would recommend taking them. (3)Bedside lamps in bedroom were adequate but always surprised more hotels don't include dedicated reading lamps, like a wall mounted halogen spot for those that occasionally read in bed.
But, don't let these small points detract from what is an outstanding resort to stay. Just eat elsewhere.
(1)If flying in, don't rent a car Village easy to navigate on foot (or shuttle) and not worth hassle.
(2)Great breakfast at 'The Little Diner' at Lionshead (10 minute walk).
(3)If looking for a special dinner, 'The Left Bank' in the village is outstanding. Expensive, but well worth it. Superb food, service, atmosphere.
(4)Other extreme is 'Mo's Barbecue' next to 'The Little Diner'. Inexpensive comfort food, pulled pork, chicken, turkey. Delicious and really low cost.
- Official Description (provided by the hotel):
- At the gateway to Vail Village, Four Seasons Resort Vail presents a fresh interpretation of a grand alpine hotel. With 121 guestrooms, 19 Residence Club units and 16 Private Residences, the Resort features amazing mountain views, a signature restaurant, Flame, and full-service Spa with 13 treatment rooms. The heated pool, flanked by a fireplace, is open year-round. In winter, skiing is a breeze with the Four Seasons Ski Concierge at the base of the Vista Bahn chairlift. In summer, families discover dazzling outdoor enjoyment, with an abundance of activities including horseback riding, fly fishing, zip lining, rafting, biking and more. With the largest guestrooms in all of Vail Valley — each with a soaking tub and a stone fireplace — you may not want to leave the room! Yet the Resort is just steps away to Village nightlife, shopping, al fresco dining and the renowned Village "apres" lifestyle Vail is known for. ... more less
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- Also Known As:
- Four Seasons Resort Vail Hotel Vail
- 4 Seasons Resort Vail