Even for an Economy hotel this one was horrid! Cracks on the toliet seat w/brown rust the beds were rocks there was mold on the wall! I requested a cot was told there was a 15 charge a night that they "preferred" paid in cash At this point we had driven all day, kids were exhausted, so we paid 17.50 per night cot took 1 hr 15 min to arrive! After a horrid nights sleep we decided we did not want our kids staying here, so I called hotwire explained everything and they called the desk (I had already complained after I read policy book that cots were 10 night) to try an help, about 10 min later hotwire called me back an said that the woman at the desk was even rude to them! I called an said, very nicely, we've decided not stay and before I could even finish the sentence I was cut off an was told "im not giving you any money back" no apologizes for over billing you nothing just rudeness! After demanding atleast my 17.50 back for the cot overcharge (still owed 7.50 for 1st NIGHT) an checking out (still super rude) we went 10 min down the road the Howard Johnson's in Mystic same price and leaps and bounds better! In this day an age people save for vacations an deserve to be treated better then this!
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- Also Known As:
- Econo Lodge Inn And Suites Groton
- Econo Lodge Inn & Suites Groton Hotel Groton
- Econo Lodge Hotel Groton
- Econo Lodge Groton
- Groton Econo Lodge