Not sure why all the positives but this is for people who have pets and don't care about odor from no housekeeping for under a week.
Walked in and the hotel smelled. They tried to mask smell with spray in hallways but it was gross, we were on 2nd floor. We went out and bought our own fragrance spray to try to mask it in our room which helped some but after a few hours had to respray. Guests stated they were there for up to a year and had clothes hanging outside windows. People hanging out in parking area as this is their home and had no where to go, felt very unsafe. We thought this was equivalent to a Holiday Inn which we frequent up the road a few times a year but we will never stay here again and have advised our family of the same. They allow animals and no housekeeping unless you stay over a week making the smell in the hotel unbearable. The price was even more than what we usually pay for HI up the street ($150 night). When we checked in they said I would get my coupon code discount at the end of the stay. This did not happen and my credit card was charged full amount. I had to deal with customer service which is told me it would take up to 10 days to get the discount back as the girls at the desk are not trained to give the discount! I told them over the phone that is was acceptable and they should be trained and customers should only pay the quoted price. Beds are hard, and AC/heat as loud in our room. Will not be back.
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- Also Known As:
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