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All reviews selection of tv channels great hotel free shuttle reception staff were excellent great business nice place to stay sea facing hotel management special touch walking distance tea and coffee boardwalk complex friendly city cape town next morning good size business trip
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Reviewed March 14, 2017

Great hotel,Friendly Staff and awesome breakfasts.Unfortunately my 4 am wake up call to be inn time for my flight never happened and thus I missed two flights - One out of PE and my linking flight later on.
Management did contact me and I am awaiting outcome of these extra incurred flight costs.
One persons lack of giving service and doing their job they are paid to do - regrettably spoilt a great stay.

  • Stayed: March 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank trevor312564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this reviewResponded March 23, 2017

Thank you for staying with us. While we are pleased you liked the hotel, the friendly staff and the breakfast we offer, we are really very sorry to hear about the wake-up call, which certainly had a knock-on effect on your travel schedule. Please accept our sincerest apologies - we hope this matter can be fully resolved through your contact with the hotel’s management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 9, 2017 via mobile

Having stayed in hotels all over the world for work, this hotel is amazing value. Room is exactly what you need for business trips, nice desk and office chair and plug points with local and international sockets. Mirrors in 3 places including where a plug is for women and hair!!! Bathroom has separate shower and bath, great shower head. Lovely towels and pillows. Breakfast was delicious and unbeatable view from breakfast!

Stayed: March 2017, travelled on business
Thank Angela d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this reviewResponded March 13, 2017

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

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Reviewed March 6, 2017

Love that I get to stay so close to the beach when in PE and this hotel overlooks the beach front when you are in the lift on your way to breakfast

Can get a bit noisy sometimes, during peak periods but other than that the hotel staff are helpful.

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Service
Thank YoemnaE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this reviewResponded March 13, 2017

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location as well as found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

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Reviewed March 3, 2017 via mobile

Stayed one night this week for business and had a very good experience. Hotel is well located, rooms are well appointed, and the staff helpful and warm. My only gripe was the quality of the fitness room, which clearly needs some attention. The aircon was, for example, not working, which made for an unpleasant workout. Other than the fitness room a five star experience.

Stayed: March 2017, travelled on business
Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this reviewResponded March 6, 2017

Thank you for staying with us Justin. We are so happy that you enjoyed the convenience of the hotel’s location as well as found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

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Reviewed February 6, 2017

I spend time at this establishment every year in February twice for business. I have yet to be disappointed. Room as always was well maintained and clean. I had supper in the Cafe one of the evenings and was pleasantly surprised by the food. Very good. No need to go anywhere else for supper if you are looking for a nice light supper. Breakfast was good as always. A nice touch was a boxed cup cake for each guest for International Carrot Cake day. Thumbs up to management. Keep up the good work.

Room Tip: They offer smoking rooms for smokers. Some rooms have seaviews / limited seaviews.
  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Elize K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel Port Elizabeth, responded to this reviewResponded February 15, 2017

It is always lovely to read great reviews from guests who visit us time and time again and please accept our most sincere thanks for your continued patronage of the City Lodge Hotel Group. We are pleased to read your appraisal of our team, services and facilities and are glad to hear that we met your expectations.

Thank you so much for taking the time to leave a review, it is hugely appreciated.

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