I have had occasion to stay at this hotel several times. While I was pleasantly surprised that the quality of the room service food has improved from how absolutely awful it was before, unfortunately the staff kept making mistakes with the order. One particularly annoying example with room service is that even when a table was specifically asked for (when it shouldn't be necessary to request a table in the first place for dinner for two), it was continuously a problem, and the table would arrive not set up, and with dirty tablecloths and stained table linen. Of course, the 20% automatic gratuity, in addition to the set-up charge (what for when nothing was setup???) and other various fees for room service, were charged.
Another issue was that the housekeeping staff would open the door even when the Do-Not-Disturb sign was on. One further problem was that the room was excessively hot and when we tried to use the air conditioning unit, it only blew hot air and actually raised the temperature to 82 degrees which made it very difficult to sleep as there were no windows that could open.
The Hilton Stamford has the potential of being a decent hotel, but only if they correct the continuing issues with room service, housekeeping, and the temperature controls in the rooms.
- Official Description (provided by the hotel):
- Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more less
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- Also Known As:
- Hilton Stamford Hotel & Executive Meeting Stamford
- Hilton Stamford Hotel And Executive Meeting Center
- Hilton Hotel Stamford
- Stamford Hilton