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“Worst Place to eat in the Casino”
Review of Chief's Deli

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Chief's Deli
Ranked #43 of 54 Restaurants in Uncasville
Cuisines: Deli
Restaurant details
Reviewed January 17, 2017

This restaurant is very poorly run and the workers there have no idea what is going on. We waiting in a line with only approx 12 people in front of us to place our order for 25 minutes. When we got to the counter the woman with tied up pig tails told us it would be another 20 minutes as they were backed up (restaurant is very small and only about 1/4 of the tables were occupied. We sat and waiting and waited and waited...Every order that came out and delivered to tables were wrong. There was not one food order that was correct. The person running orders to table said to us several times...your order is coming right up, then your next..then 1 full hour later said he had no order for our table. He asked what he could get us and we told him our money back. WE were starving and they lied to us the whole time. One of our orders was 1/2 sand with a cup of soup, side and a soda for $11.95. It took him another 10 minutes to find our order to give us our refund. Then he charged us for a soda and cup of soup, that was still sitting on table $7.95. So my whole order would have been $11.95...He charged us $7.95 for the 1/2 soda 1/2 cup of soup. Fine we paid and left knowing we will never ever go back there. It was like they pulled three people off the street and told them to run this restaurant.

    • Value
    • Service
    • Food
Thank bevbatt379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 18 reviews

Reviewed August 20, 2016 via mobile

Wanted a quick bite before Shawn Mendes concert...took so long for the kid's Mac and Cheese (28 mins) we had to leave most of it on the table!! And not even an apology!! That's great customer service....

Thank momcarozza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 21, 2016

Casual place for a quick bite. Had the turkey reuben which was good. If you're gambling and want something fast, this is not a bad place to go.

Thank ListWestchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 2, 2016

This place has the best sandwiches. I would recommend it to anyone. A very good choice of sandwiches.

Thank helenjoe16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 1, 2016

This place is way in the back past the food court and a few other places. It was a little hard to find and is across from MIST. There was a good selection on the menu, the staff was great and we had a conversation while waiting for my order. They were good people who were enjoying their jobs. The food was great and this is probably the best value in the complex since some of the places are a bit more expensive than being outside of the complex. This will be my new go to while at Mohegan.

    • Value
    • Service
    • Food
Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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