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“No Service Dog”

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Best Western Smyrna Inn
Ranked #1 of 2 Hotels in Smyrna
Reviewed 29 October 2017 via mobile

I am a disabled veteran. The staff would not let my service dog in the hotel. We needed a place to stay for a couple of weeks while my new place was getting ready. We were moving and I could not get to the certificate for my dog. I now know that what they did is illegal.

Stayed: July 2017, travelled with family
Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 210 reviews

Reviewed 24 October 2017

We were on a road trip with a rental car, and wanted an affordable motel out of town so we could begin our next day's driving without worrying about city traffic. This motel was perfect: very comfortable beds, clean carpeting, freshly painted corridors, very nice breakfast, friendly staff, loads of free parking. In fact, there was so much available parking we got the impression there were very few guests, which is a shame because the value at this motel is so good. Also, Smyrna turned out to have a lot more (e.g., restaurants, shopping) than we expected.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

The Best Western Hotel was a plus for us because in was centrally located for the places we had to go. We will very much consider staying at the Best Western again when we come back to Smyrna Delaware.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Best Western
Thank 243eddiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

We booked this hotel online about an hour before we checked in to break up our 9 hour car trip. Very quick check in, pleasant front staff. The hotel is very clean, room just big enough for our family of 4. Ac worked well, beds weren't the greatest but for 1 night they were fine. Bathroom was large and clean. Very quiet stay. Breakfast was warm and plenty of choices. Even the coffee was surprisingly good. Very easy in and off the highway. Not too far was a decent basic diner with fast service. Would stay again without hesitation.

Stayed: October 2017, travelled with family
Thank Julymommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

One of the worst continental breakfasts I have encountered at a Best Western. Cold eggs, stale pastry & muffins, no skim milk, limited fruit selection (only apples and bananas and the bananas were old.)

  • Stayed: October 2017, travelled solo
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Review collected in partnership with Best Western
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

Check in was very easy. The hotel wasn't extremely busy so I was given a choice of what floor I preferred, Room was clean and breakfast was all I needed. In room wi-fi was slow and almost would connect but I was able to find a better connection on the counter in the bathroom. Staff was very nice and the location was perfect for what I needed. I'd stay here again and would recommend this hotel to any one.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Best Western
Thank 92darrellw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Nice property, nothing fancy. Location is good, close to everything in the area. Rooms are clean, parking is good, and many restaurants nearby, super wide hallways. Would stay here again when in the area.

  • Stayed: October 2017, travelled on business
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Thank rryan313131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Smyrna Inn

Address: 190 Stadium St, Gateway North Plaza, Smyrna, DE 19977-2813 (Formerly BEST WESTERN Smyrna Inn)
Phone Number:
Region: United States > Delaware > Smyrna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Smyrna
Price Range: C$84 - C$128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Smyrna Inn 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Our Property has Elevator Facilities. All Rooms are equip with Coffee Machine,Fridge,Microwave,Iron and Iron Board and Hair Dryer in Bathroom. We Outdoor Pool but Limited Time Frame. ... more   less 
Reservation Options:
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Also Known As:
Best Western Smyrna
Smyrna Best Western

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