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Reviews (413)
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All reviewsfront deskspring hillhot oatmealtri rail stationbedroom areamake your own wafflesfresh fruitfree breakfastexercise roommini fridgetwo double bedsbreakfast servicewest palm beachnice stayroom was clean and comfortablethe breakfast areanice pool
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Reviewed December 2, 2017

We stayed at Springhill for approximately three months due to a housing situation. I have to say, by and far, this was the best hotel staff I have ever encountered. Everyday they always had a smile on their face, were always willing to help and were always professional. Our King suite was spacious. We had two TV’s, a pullout couch, small refrigerator, coffee maker etc.
We were there for the hurricane and the staff did a phenomenal job of keeping us fed (which they didn’t have to do) and making sure we were all taken care of.
The hotel is super clean (the hotel even replaced the mattresses during our stay!), housekeeping kept us well supplied with towels and extras, the front desk was always helpful and the kitchen staff also did a phenomenal job. I would like to especially point out the following people: Florence, Virlicia, Sabrina, Leah, Jean, Jessica, Joseph & Chris. Everyone on staff did a great job and we were so blessed to have stayed in such a wonderful hotel!

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jeannejoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... B, Manager at SpringHill Suites Boca Raton, responded to this reviewResponded December 8, 2017

You will always be a part of the family. We thoroughly enjoyed having you for an extended period of time. Please know that we would love to clone you because of your cool nature. Thank you for the kind sentiments and know that you will always be welcome here! Lastly, your comments are some of the kindest I have ever seen. Thank you!!

Chris Adams

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Reviewed November 11, 2017 via mobile

My husband & I travel quite a bit. We have stayed in many chains. I have to give SpringHill Suites a rave review. We have not stayed @ other SpringHill Suites so cant compare. This one in Boca was happily more than we expected. Our room was spacious and very clean. The amenities are Paul Mitchell. Very nice & refreshing scents. Shower had great pressure.
Bed very comfortable and clean.
Breakfast was wonderful. A lot more than any other chain. Fresh fruit (strawberries, watermelon, oranges). Lots of breads & pastries to choose from. Scones, English muffins, bagels, fruit muffins, & more. Scramble eggs with choices of cheese, fresh spinach & salsas. Of course there are waffles, yogurt & such. Breakfast staff made sure everything was replenished in a timely manor. Enjoyed it very much.
Will certainly stay here next time we are in the area.

Stayed: November 2017, travelled as a couple
1  Thank dbrb50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... B, General Manager at SpringHill Suites Boca Raton, responded to this reviewResponded November 20, 2017

WOW! Thank you for your wonderful sentiments and observations. This review made our day. Yes, there are reasonable expectations and our mantra is to try and exceed. Your confirmation speaks to our continued commitment to add value and create memories (good ones). Please know that we treasure these remarks and hope to see you again when your travels bring you back to the area.

Warmly,

Chris Adams

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Reviewed November 9, 2017

While my condo is undergoing renovation I need a place to stay during the times I have been checking on the construction work. While there is a hotel closer to my condo, they are double the price of the Springhill Suites in Boca Raton. The hot breakfast is a very good quality and keeps me going until lunchtime. The rooms are spacious and clean.
There is a gym and a pool also. They are part of the Marriott chain so I get to accumulate points toward future stays. They have everything I need.

Stayed: November 2017, travelled on business
Thank bobbirm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... B, General Manager at SpringHill Suites Boca Raton, responded to this reviewResponded November 20, 2017

While we know that you will be happy to return home, we are happy you made our hotel your temporary residence. Thank you for your kind comments and know that we are here whenever you need us again.

Warmly,

Chris Adams

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Reviewed November 8, 2017

Customer service was great at the front desk. The room was great, perfect for my kids. Two tv's so no fussing. They were offered cookies at check in. They enjoyed the pool, not sure if it was heated. Just know they had a ball. Across the street from the Tri-Rail station, so it was easy to catch the train. Will visit again, for a quick stop over.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank spanishtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... B, General Manager at SpringHill Suites Boca Raton, responded to this reviewResponded November 13, 2017

On behalf of the entire team, thank you for your visit and kind feedback. We are thrilled to know that you and the kids had an enjoyable experience at the hotel. It is satisfying to know when our team is successful in creating a positive vibe towards your total satisfaction. Please know that you are always welcome!!

Warm Regards,
-
Chris Adams

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Reviewed October 31, 2017 via mobile

I have just returned from a 7 night stay at the Spring Hill suites in Boca Raton in the great state of Florida and was very impressed with this hotel.From front desk manager Florence to the night manager very friendly service. We had a king suite that was very clean and modern and the staff could not be better. The breakfast buffet was always fresh and the pool area was beautiful and it's location is perfect iif you need to be close to I 95

Stayed: November 2017, travelled as a couple
Thank rex3259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHill Suit... B, Manager at SpringHill Suites Boca Raton, responded to this reviewResponded November 17, 2017

Florence is the best! We are certainly lucky to have her on our team. Our team is committed towards providing a high level of passion and service each and every day. We sincerely appreciate your compliments and confirmation that we are moving in the right direction! We invite you back when your travels bring you back into the area.

Warmly,
Chris Adams

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