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“Very nice pre-cruise stay.” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Port Canaveral

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Country Inn & Suites By Carlson, Port Canaveral
Ranked #3 of 7 Hotels in Cape Canaveral
Certificate of Excellence
Zanesville, Ohio
Level Contributor
204 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Very nice pre-cruise stay.”
4 of 5 bubbles Reviewed 6 March 2012

My husband and I along with my two teenage sons stayed at this property for 1 night before our Carnival cruise. We arrived around 8:30 and were checked in quickly. Our suite was nice and appeared very clean.

The breakfast in the morning was very nice. We all enjoyed it. The breakfast area did not have enough seating.

The shuttle driver to the port was great. We were loaded up and to the port quickly. We waited for about 10 minutes after we debarked the ship and we were in our car and on the road by 10:30.

This is a great pre-cruise hotel and I would recommend it to all travelers.

Room Tip: If you have alot of luggage ask for a 1st floor room. The elevator was small and there were alot of...
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jo-travel-alot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 7 March 2012
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay! We appreciate you comments and hope to see you return in the future.

Best Regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,985 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Alabama
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

We stayed here one night pre-cruise on February 29th. The hotel was close to restaurants and shopping. If you do not have a car, there is a Burger King and a buffet restaurant within walking distance. The area seems very safe.

I had an issue with my air conditioning in my room and someone was sent immediately to resolve the problem. I was impressed with the level of service at the front desk.

Rooms were clean and comfortable. There were a few maintenance issues in our room (a noisy refrigerator, a lamp that wouldn't turn on, etc. I did not report these issues since I had already complained about the a/c and these little things weren't a big deal to me at the time.

Breakfast was good and included eggs, sausage, home fries, cereals, etc.

The shuttle from the hotel to the port was very efficient. You are given a slip of paper to call for a return shuttle after your trip. If you want to get on the road early after your cruise, I would suggest a taxi since the shuttle has to fill the entire bus before they return to the hotel. Our wait for the shuttle and transport back to the hotel took about an hour. You aren't told this when you book the hotel, but it could be important to some people.
In the hotel's defense, they are charged a toll each time they enter the port so they have to run an efficient operation to keep costs down.

I would use this hotel again for future cruise stays.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pkw1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 7 March 2012
Thank you for taking the time to write a review regarding your recent visit. We are delighted to hear that you enjoyed your stay and that you were impressed with our service. We hope you return to Cape Canaveral in the near future!

Best Regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

Our family of 5 stayed in the bunk bed family suite. It was perfect! Pool was a liitle cold, but the kids had fun anyways. Breakfast selection is great, but get there before about 9:30 AM, or else the line is long!
We didn't use the shuttle service to the port ($5 per person). About 5 minutes from Port Canaveral.
Great value for the money, overall.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mike068Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 1 March 2012
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your recent visit. We are happy that your family enjoyed the pool and breakfast. We hope you come back in the near future!

Best Regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Foxboro, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 28 February 2012

Before i booked this hotel ( i had points for one room with my carlson frequent traveler program)i looked at the reviews, which were mostly "meh" and tried to chalk it up to people who were just not happy with anything. well, here i am to tell you that i will never stay in this hotel again. the attitude of the front desk staff was horrible. we showed up at 5:30 PM and were told that one of our rooms wasn't ready because 'we are really busy and some girls called in this morning". NOT MY PROBLEM. rooms were "beat". breakfast was a horror show. they kept running out of food. oh and did i mention that we paid for the shuttle service in our room fee but the first shuttle we could get was 2PM to the port ( after being told on the phone that it wasn't a problem and they ran continuously). my cousin also stayed here and they totally screwed up her reservation. they had her name entirely wrong, and didn't have a crib reserved as requested. and when the crib came, it was substandard.

  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Katemary57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 1 March 2012
Thank you for writing a review. We are sorry for the issues you encountered during your visit. If you could please contact me to discuss your recent experience, I would greatly appreciate it.

Sincerely,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Batavia, Illinois
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 28 February 2012

We stayed here one night precruise last week. For the price it was fine, but for a little more I wish we would have stayed at the Residence Inn next door.
We arrived early but we were told our room would be ready "after" 3:00 - check-in states 3, but ok...came back @ 3:00 and were able to get our room.
The set up is strange for the suites, as the doors from the bathroom/bedroom bang into eachother.
Room was clean, elevators painfully slow & kinda dirty. Pool area was decent enough. We did not partake in the madhouse breakfast scene...it was so crowded people were eating on the stairs! Nor did we use the shuttle service (which seems chaotic) because we had a rental.
I would stay at the Residence Inn next time. We came back from dinner and there was literally Nothing to do at our hotel. We headed nextdoor and the employees were super friendly, there is a tiki bar out back near the pool, they had a firepit going & basketball courts. The hotel just seemed cleaner and more inviting, especially with social areas.
The Country Inns was decent enough though if all you are looking for is somewhere clean to rest your head for a night!

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jjrjcj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 1 March 2012
Thank you for taking the time to write a review. We appreciate your business and we hope that you will stay with us again in the future.

Best Regards,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
233 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

Not impressed at all... the hotel was dingy around the edges at best. Tiles missing from the bathroom, a lobby that has seen better days, etc. Breakfast is served in the morning, but don't be late. Advertised as served between 6:30am and 9:30am, my family arrived at 9:20. The buffet had already been broken down and when we asked for a (disposable) bowl so my son could at least have some cold cereal, we were told no. The Radisson Residence a few steps away would have been the better choice.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank GinaSamarotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 21 February 2012
Thank you for taking your time to write a review. If you could please contact me regarding your recent stay, I would greatly appreciate it.

Thank you,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gravenhurst
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 18 February 2012

There was a soccer tournament going on at the time and there was a group of kids that were wandering around screaming and yelling. I was impressed that the front dest seemed to resolve the issue but was not happy that they woke my kids up twice.
I was looking forward to a bit of privacy, but the walls room for the kids suit did not go to the ceiling and there was no door.
Breakfast was crazy! It filled the void, but that is all.
There was 8 of us going on a cruise and the times for the shuttle where terrible. We ordered a taxi (throught the hotel, and they were great about it), which ended up being cheeper than the shuttle and the best thing we could have done. No waiting around, prompt service.
It wasn't a bad hotel, but we were very upset about the noise.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gofor3days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 21 February 2012
Thank you for taking the time to write a review. I would like to apologize for the noise issues you experienced during your stay. We do our best to ensure that our hotel is quiet and peaceful during your visit. I appreciate you bringing the noise complaint to the Front Desk's attention so we could remedy the situation immediately.

Thank you for staying with us! We appreciate your business!

Sincerely,

Sean Esposito
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Port Canaveral

Property: Country Inn & Suites By Carlson, Port Canaveral
Address: 9009 Astronaut Blvd, Cape Canaveral, FL 32920-4602
Phone Number:
Region: United States > Florida > Brevard County > Cape Canaveral
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Cape Canaveral
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Port Canaveral 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Immerse yourself in comfort when lodging at the Country Inn & Suites Cape Canaveral, FL with rooms styled in tropical decor for a retreat feel and equipped with microwaves, refrigerators and free Wi-Fi for the ambiance of home. Conveniently located near Port Canaveral, this hotel ensures a pleasant and memorable stay for its guests seeking fun in the sun at Cocoa Beach, adventure at the Kennedy Space Center or easy access to the cruise terminal at Port Canaveral. Hotel guests can cool off in one of two pools, stay in shape at the on-site Fitness Center, connect with friends via free Internet access and take advantage of cruise parking packages with a shuttle service to the port. At the Country Inn & Suites Cape Canaveral, FL, guests enjoy home comforts, convenient services and an ideal location near Port Canaveral, making this hotel a great relaxation destination in Cape Canaveral. ... more   less 
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Also Known As:
Country Inns And Suites By Carlson, Cape Canaveral
Country Inns & Suites By Carlson, Cape Canaveral Hotel Cape Canaveral
Country Inn Cape Canaveral
Cape Canaveral Country Inn
Country Inn & Suites By Carlson, Port Canaveral Cape Canaveral, Florida

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