My family and I have been visiting Summer Bay for the past 8 years. The service was the worst that we have ever experienced. We checked in on Saturday March 17, with our 2 small grandchildren, and had to wait in line for over 25 minutes. There was only one desk clerk on duty. The manager was in the back office, continued to open the door and peek out, but never helped. Awful!
When we got to the condo, the kitchen floor was filthy, the dishwasher leaked and there was no coffee pot. The worst part was the plug socket in our grandkid’s bedroom was literally hanging out of the wall with the wires completely exposed. I took a picture of this and posted it.
While we still enjoy Summer Bay and its amenities, the management really needs to get it together. There was no attention to detail. Too bad, because it used to be an A+ resort.
- Official Description (provided by the hotel):
- Whether you seek relaxation, exploration, or inspiration, Summer Bay Orlando by Exploria Resorts has something for the whole family. Experience a luxury family destination that delivers the thrill of Orlando's world-renown attractions with the comforts of a leisure getaway. Enjoy all the highlights of our 400-acre lavishly landscaped resort and 64-acre private lake, located a mere 10 minutes from Walt Disney World Resort. Summer Bay Orlando is the perfect Florida getaway for family, fun, and freedom.Luxury accommodations: Why settle for a cramped room when you can settle into a spacious sanctuary? From roomy hotel accommodations to two or three bedroom fully furnished condominiums, we've got you covered with home-style comfort. Enjoy a homemade dinner with the family. Step out on your balcony to watch a glorious Florida sunset. Or take the night off and watch a movie on your flat screen TV. Stress-free park hopping: hop on our complimentary shuttle to Epcot(R), Magic Kingdom(R) Park or Universal Studios Florida(R).Fun in the sun: Whether your goal is a relaxing escape or a spectacular adventure, Summer Bay Orlando can fulfill your desire with a host of activities, amenities, and dining options. ... more less
- Reservation Options:
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- Also Known As:
- Summer Bay Hotel Clermont
- Summer Bay Resort Orlando
- Summer Bay Resorts
- Summer Bay Orlando By Exploria Resorts Clermont, Florida