I chose this hotel because of the park and cruise deal. BAD idea! When my mom and I arrived, the lady at the desk was very friendly and we were in our room very quickly. Once in the room we saw that the shower was disgusting! The shower curtain was moldy, the shower wall had hair and mold on it, the water pressure sucked, the bed creaked and was hard, and the phone didn't even have a phone cord! My mom went to the front desk to tell them about it and the guy was just rude to her, telling her that there was nothing he could do about it. We went on our cruise and came back just to find out that we were booked for a room that we didn't request!! When I told the guy that I didn't want the room and to cancel it, he told me that he couldn't and I would be charged for the room. Uhhh NO! I told him that I was not going to stay another night and that I was going back home, he said I would still be charged for the room and that there was nothing I could do about it. JERK! Anyway, I called the corporate office and they reimbursed me for the room that I didn't request and were very helpful in regards to the bad experience. I won't be back, that's for sure. By the way, the shuttle service was good.
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- Also Known As:
- Days Inn Cocoa Cruiseport West At i-95/528 Hotel Cocoa
- Cocoa Days Inn