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Reviews (582)
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Reviewed January 22, 2018 via mobile

Stayed here feb 2017 befor going on Disney cruise hotel was clean and a great place to stay befor going on cruise great prices and fast service also very easy to park there is amazing and cute pool for kids too

Stayed: February 2017, travelled with family
1  Thank amandav893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry B, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this reviewResponded February 26, 2018

Thank you for your kind comments. It is so good to hear that our hotel was a good fit for your family. The Pirate Pool is a unique amenity for the children and we are happy to hear this was a good value for you. Thank you again for staying with us.

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Reviewed January 20, 2018 via mobile

Worst hotel for family’s, the building is very old, nothing works right in the rooms the staff is very rude and its 2:30 am and i am listening to drunk people outside of our room. DONT STAY HERE it looks like a good hotel but is is not they just put lipstick on a pig

Stayed: January 2018, travelled with family
3  Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry B, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this reviewResponded February 26, 2018

We appreciate the time you have taken to post your review. Although it is disappointing to hear of your unpleasant experience, this will be shared with our staff and management. Our team does work to provide warm and friendly service with a commitment to our guests to deliver the anticipated experience and room quality. Should you be willing to give us another opportunity to serve you, we are confident that you will have a good experience.

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Reviewed January 20, 2018

Really enjoy the breakfast every morning. Good food and great service. Patty does an excellent job, and is always so cheerful! Lots of things to do. Heated olympic size pool, hot tub, tennis courts, shuffle board, basketball and corn hole. Nice restaurant/bar right on the ocean with daily weekday specials and entertainment.

  • Stayed: January 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank shirlontheriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 20, 2018 via mobile

The buffet was fresh and delicious. The kids loved making their own waffles and they tasted really good. Our server Patty was awesome. This is our second time here in 2 weeks and we will definitely be back here again

Stayed: January 2018, travelled with family
1  Thank tifphanycpj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tori G, Manager at International Palms Resort & Conference Center Cocoa Beach, responded to this reviewResponded March 5, 2018

Dear Happy Guest,

Thank you for giving us a perfect rating and for recommending us to other travelers. We are so glad that you enjoyed the waffle station and we will certainly let Patty know that you were pleased with her service. We do hope that your next trip is around the corner and can't wait to see you again soon!

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Reviewed January 19, 2018 via mobile

It’s super run down but that’s okay I can deal with that what I couldn’t deal with it was freezing cold and the hot water was out.
When we rang them the first time they said ‘I got you. We’ll look into it’ didn’t hear anything back figured I’ll shower in the morning. The next day still no hot water, we rang them again and they sent someone down & he told us he’ll have a look at the furnace.
We waited half an hour and rang reception again they didn’t have any idea what we were talking about.
Rang again about 20 later and was told it wouldn’t be working till tomorrow morning. We asked to be moved to another room sorry we are full. Is there anywhere we can have a shower? I’m sorry no. I asked to speak to the manager, she didn’t answer or call me back.
It’s cheap but seriously no hot water!

Stayed: January 2018, travelled with friends
3  Thank sashaelza1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry B, Director of Sales at International Palms Resort & Conference Center Cocoa Beach, responded to this reviewResponded February 26, 2018

Thank you for taking the time to comment and we regret your experience at the hotel. There was an issue with one of our hot water heaters. You should have been given the opportunity to change your room, even if the hotel was sold out. We apologize that your situation was mishandled and your stay was disappointing. These comments will be shared with our entire team, and should you be willing to give us another try, we are confident that your stay will meet or exceed your expectations. Thank you for your time and for staying with us.

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