Location is absolutely beautiful.
Dinner service at Beach Walk Café was very good however my chicken was not cooked properly, greasy and chewy and did not come with a vegetable - only potatoes which I thought was odd. My husband enjoyed his crab cakes and lionfish very much! In fact, he mentioned they were the best crab cakes he has ever had. The bread and butter was delicious.
24-hour snacks provided and Starbucks coffee was appreciated – especially since our in room coffee was not replenished by housekeeping.
There is a difference between nautical-rustic and dated. Our room was quite dated which surprised me as I was told that we were in the newer building. Our ceiling was leaking (bottom floor room) on our last day - to the point that we had to put the ice bucket on the floor to catch the water. We were in room109. It was quite obvious when looking at the ceiling that this is an ongoing issue. The right-hand door leading out to the balcony was clouded and obstructed our beautiful view which was disappointing. Shower water pressure was also less than desirable.
Housekeeping was definitely lacking. Dirty coffee cups were ignored and coffee and creamer were not replenished. Basically, all we could see that happened was the bed was made and towels were hung. My socks were dirty from walking on the floor.
Service at the Tiki Bar was also lacking to the point where at one point, we got up and left without being served due to the fact that the bartender was MIA. (the gentleman bartender was very friendly and much more attentive than the female who seemed quite flustered)
All in all, for almost $6,000 (6 nights total), we were quite disappointed.
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