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Reviews (38)
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12 - 17 of 38 reviews
Reviewed November 25, 2014

We stayed in the Sanctuary Villas, 4 adults, 2 children. Upon arrival, villa floor was covered in cleaner, never rinsed and we all nearly slipped and fell. Villas need serious Maintanence. Floor tiles lifting and cracked, walls grubby, blinds broken, furniture tatty. Inoperable cooktop. Broken shower door. General appearance was grubby. Back pool deck and pool area in poor Maintanence. Pool filthy. Also, there were roaches in the villa. We did call about bugs and slippery floor, they tried their best to remedy. Asked and paid extra for daily cleaning, did not show up one of the days.

Check in was quick, service at main pool was good and efficient. Food was decent. Most staff seemed pleasant and accommodating. Cleaning woman had a permanent scowl.

Kids pool was under repair for the first three days, a major disappointment as there was no notice or signs.

We decided to venture off property for most meals, a wise choice according to others we spoke to.

We always told ourselves we need to check out Hawks Cay....we're not sorry we did but we won't be back.

  • Stayed: November 2014, travelled with family
    • Sleep Quality
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7  Thank fcscherf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2014

My daughter and I stayed here for the better part of a week in October. It was a nice, quiet, and clean 2 story unit, with a kitchen and water view. As nice as it was to have access to the main building, shops, pool, and restaurants, it was always nice to "get away" again and to to our villa. We got some major relaxing in, but got sun, went shopping, took full advantage of the Day Spa, We enjoyed great service, from happy employees. We also took day trips into the surrounding Keys, and found some fun adventures. I am already telling by friends in Ft. Lauderdale what a nice time we had at Hawks Cay; I'm sure we will come back again soon.

  • Stayed: September 2014, travelled with family
    • Value
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Thank antoniobeedleybop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2014 via mobile

Stayed in sanctuary villa with pool. Great stay but a bit pricey. Pool was dirty had to call for assistance. But he came right away. Called for towels got immediately. Bed was extremely uncomfortable.

  • Stayed: October 2014
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2  Thank love2vacation2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 22, 2013

We Loved everything about Hawks Cay. From the service to the food to the fishing charters, the whole family enjoyed the trip. We would definitely return winter or summer! The kids especially loved the lagoon and the dolphins. We even took a trip down to Key West for the day to enjoy the sunset on Duval St.

  • Stayed: January 2013, travelled on business
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2  Thank Jon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 15, 2013

This was week 2 of our trip in Florida. What do you want to say about the Florida Keys. It's not really the USA yet it's not fully the Caribbean. Our kids are 15 and 17, perfect place for them, safe, pools everywhere and a salty lagoon... and almost forgot the dolphins....

Just about in the middle of the Keys, so not far from Key West, located just before Marathon and the Seven Mile bridge.

Being the Keys, there are some times bugs around, this is normal!!!!!

Room Tip: Choose the quiet pool area...
  • Stayed: August 2012, travelled with family
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1  Thank landrefl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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