My family dined here about 12 years ago and all that was remembered was wow delicious food, great spot on the water and perfect for any occasion. Not this time. Seems like management changed or was bought out by some large restaurant group. Steaks came out cold, shrimp was like rubber and the server never came back to check on us once the food was delivered. This was supposed to be a great time celebrating my parents anniversary. I should have dined at J. Alexander’s as the food and service is BEYOND AMAZING. I was going to go there originally, but decided to make an impression on my parents...what a waste and utter disappointment. By the time anyone came over we were already full. The assistant manager brought more shrimp...which were even more rubbery than the first! To top it all off my brothers steak came out RAW! Was ordered medium rare...the assistant manager came and said, “well you see, the bone is close the the meat so that’s how it’s supposed to be served.” WOW...not very knowledgeable, especially in an establishment of such...I hope management reads this and does something!!! I also see I’m not the only one who experienced what my family and I did!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.