When we first got here, I showed the lady at the desk our reservation sheet . I showed that we reserved a room with a queen bed. She informed me that the price I paid was for a doule bed and that if we wanted a queen bed it would be an additional $10.00 per night. We decided to deal with the double bed and got our room keys. We get up to the room and find MANY DIGUSTING problems. There are very large stains on the carpet, there was feces on the roll of toilet paper, urine in the toilet and old food in the microwave. The cabinet doors are swollen and falling apart from getting wet. The shower has mold in it. When we arrived I asked what dishes were included in the room. We were told we should have 1 skillet, 1 pot, 2 dinner plates, 2 coffee mugs, 2 forks and 2 knives, and 2 glasses. Well we got to the room and there was no skillet or pot. I called down to the office and she said "Sorry we dont have any but when my security guard gets here at 11pm I will have him look in storage and see if we have any". Mind you this is at 630 in the evening. 90% of the people in this hotel live here full time. Outside our room there was an overflowing garbage can. I called down to ask them to empty it because it smelled horrible and it was all over the place and was told "They will empty it tomorrow night". I am very paranoid that my car will be gone in the morning when I get up. I wish there was a way to get my money back and go to another hotel but the front desk is refusing to do anything. When I asked to change rooms I was told there were no other rooms available.
- Official Description (provided by the hotel):
- Welcome to Crossland Studios - Ft. Lauderdale - Commercial Blvd. We are within walking distance to several different dining and shopping options. Our property is 12 miles away from the Ft. Lauderdale Convention Center and 13 miles from the Ft. Lauderdale/Hollywood International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
- Reservation Options:
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- Also Known As:
- Crossland Economy Suites Commercial Boulevard Hotel Fort Lauderdale