We love the W Fort Lauderdale and have stayed several times. Our experience is that the service quality had deteriorated on each successive stay. What a change this time. A request for an upgrade was easily put in place by Jody before our stay. I mentioned I had recently retired in my email and Matt, who welcomed us, acknowledged this and offered us a welcome drink. He also professionally dealt with check-in (which in the past had become hard work and inflexible). We were allocated a beautiful room (as requested) and provided with a retirement celebratory welcome in the room. Room service was fast and efficient (no more waiting hours for ice/ringing 0 to find out when it might arrive). The room was cleaned beautifully and well stocked up daily (I wish I could remember the ladies name). I don't think the furnishings are as comfortable in the newly refreshed rooms. A late check-out of 15.00 was offered which was most helpful (similar requests had been ignored in past stays). A small glitch on the bill after check-out was sorted by email. Overall a great stay at what I think is a great hotel, I have fallen back in love with the staff and service.
- Official Description (provided by the hotel):
- Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Starwood, Booking.com, Priceline, getaroom.com, TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your W Fort Lauderdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- w Fort Lauderdale Hotel Fort Lauderdale
- w Hotels Fort Lauderdale
- w Hotel Fort Lauderdale