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All reviewsel vezliving roomw insidertower iidaily resort feemain poolmodern hotelocean view roomgreat view of the beachan umbrellaroom upgradelate checklarge balconyamazing hotelvalet parkinglobby bargreat pool
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Reviewed April 4, 2018 via mobile

Spent 6 wonderful days of R & R in a beautiful full oceanfront room as well
a full oceanfront suite. Staff was wonderful
& made an all out effort to make sure you were 100% satisfied & happy! Hotel was
extremely clean & chic. They extended
themselves in all areas making us extremely pleased & will be eager to return sometime soon.
Recommend to all if they want a great hotel
In a good location & a wonderful vacation.I rate it a 5 star experience !
Signed.....a well rested & happy camper

Stayed: April 2018, travelled as a couple
Thank michelehooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

Stayed here for one night after a trip round Florida before flying home from Fort Lauderdale airport. On the plus side the fabulous penthouse suite we booked was indeed fabulous, huge, gorgeous decor with the most amazing panoramic views. On the negative the hotel is very corporate and anonymous and a lot of the staff transfer from Miami and are surprisingly lacking in any knowledge of the Fort Lauderdale area. The concierge on the other hand was very knowledgeable as you’d expect.

Stayed: November 2017, travelled with family
Thank voyager17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at W Fort Lauderdale, responded to this reviewResponded April 4, 2018

Hello voyager17,

Thank you for including the W Fort Lauderdale in your travel plans. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. However, your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope to have the honor of hosting you again soon.

All the Best,
Haley Dagan
Marketing Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

Our stay started by no one to meet us when we pulled up in our car. The valet came looking for us to get our keys, we didn't see him or anyone else, even to help with our luggage. Check in was smooth and prompt, but then founded out that they charge a $35.00 per night resort fee. They give you items for the fee, it included WiFI, gym, one drink at the bar, and beach chair. You know the stuff that most good hotels include with their service, except for the free drink. The only thing we took advantage of besides Wifi. The room was nice, but not clean. Not terrible, but the bathroom sink had dirt and sand in the corners and the toilet area was not great. Also the elevators in the morning where painfully slow. Also getting a drink at the bar, sloooow. Pool area was good and the service at the pool was good. I do not give bad reviews to give bad reviews, but this hotel desires a bad review. Also to add insult to injury, $40 a night for parking. It would have been cheaper to leave my car at the airport and pay airport rates. This place is not to W hotel standards.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Aza12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at W Fort Lauderdale, responded to this reviewResponded April 5, 2018

Hello Aza12345,

Thanks for taking the time to shine a light about your time with us. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. This is not our standard, and not what our typical guest experiences. We apologize that we did not live up to our hotel’s name. We would love for you to come back and see us the next time you are in the area so can show your our commitment to service excellence.

All the Best,
Haley Dagan
Marketing Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

Upgraded as a platinum member was a nice touch, not asked for, but appreciated !

Clean smart room with comfortable desk / amenity area and the same high standard of bedding, pillows and comfy beds.

Spacious bedroom and bathroom, coffee facilities and fridge !

Room Tip: Simply request your preference of floor level, quietness etc
  • Stayed: April 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank K8543AHpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

Was the waiter stoned because everything else about our stay was perfect. The decor is exquisite, the food is top tier, and the room was divine. The bed was so comfy, we didn't want to get up. We can't wait to go back!

Room Tip: We were on a side street with a limited view, but who really cares. The hotel is fabulous.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank DebH722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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