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“CYNTHIA is an angel sent from God!”

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Embassy Suites by Hilton Fort Lauderdale 17th Street
Ranked #36 of 130 Hotels in Fort Lauderdale
Reviewed 17 December 2017 via mobile

I had an amazing experience checking in at this hotel with Cynthia. She was sweet, extremely helpful, and one of the only reasons that I decided to stay after so much turmoil. The stay was not great but this review isnt about that. This review is about Cynthia being amazing!!!! Please let her train your other staff in customer service. I cannot end this post without mentioning Kathleen. KATHLEEN helped check me out. The two other clerks at the desk were rude and frustrated. They even fussed with her whole she was helping me. However, Kathleen was extremely calm and listened to all of my concerns. She made me feel like a valued customer. Without thesr two ladies, I would have been lost. Thanks ladies . -Monica

Stayed: December 2017, travelled with family
1  Thank Necey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 73 of 3,332 reviews

Reviewed 16 December 2017

The superior service just keeps going! For example, our housekeeper, Narania from Mexico, came back in the afternoon to offer us more coffee because she was short of coffee when she made up our room in the morning. We love this! This is our fourth stay and between great valet parking, super check in staff & the wonderful breakfast at the atrium we will always stay here!

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2017

I would never recommend this hotel due to the cockroaches. not close to the beach at all. you can find better for the price as wells as location. I would not give this hotel a 4 star rating more like a 3 star that's being Nice.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank victordR6403SP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff V, Manager at Embassy Suites by Hilton Fort Lauderdale 17th Street, responded to this reviewResponded 17 December 2017

Thank you for choosing Embassy Suites Fort Lauderdale. We appreciate you reviewing our property and providing us with your feedback from your stay. Please accept my apologies that your stay was not a pleasant one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

We stayed at this hotel.for 3 nights after our cruise.
The hotel is amazing. Based around a courtyard.
Staff are lovely.especially bar staff and the shop.
To have free breakfast is great.
Staying here was a lovely end to our holiday.
We ate in e spot several times and the food was nice but the pizza was lovely.
A great.hotel.

Stayed: December 2017, travelled as a couple
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Great location!! Nice healthy walk to beach and local attractions. Convenient to variety of restaurants. Hotel restaurant excellent. Complimentary breakfast is the best I have come upon. Complimentary cocktails in the evening are a pleasant luxury. Overall environment very relaxing, well maintained. Hotel owner very visible throughout the establishment. Looking forward to return in 6 weeks!!!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank C6086KEdebral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

rooms are old and tired need updated especially the furniture and walls, but overall good stay. Breakfast is good, but very crowded and tables not cleaned in a timely matter. Comp reception is good but bartenders are rude. Pool area is beautiful. Get room on back side, not street side. Lots of places to eat around the area. Parking is expensive.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank gunkelj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017 via mobile

Great location. Staff was very friendly and helpful. I am a fan of the Embassy brand and this one didn't disappoint. The drinks were great at 5:30 and the breakfast was very nice as well. Plenty of great restaurants in the area.

Stayed: December 2017, travelled on business
1  Thank Deanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Fort Lauderdale 17th Street

Address: 1100 SE 17th Street, Fort Lauderdale, FL 33316-2131
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Fort Lauderdale
#27 Family Hotel in Fort Lauderdale
#27 Business Hotel in Fort Lauderdale
Price Range: $224 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Fort Lauderdale 17th Street 3.5*
Number of rooms: 361
Official Description (provided by the hotel):
Enjoy the convenient location of the Embassy Suites by Hilton Fort Lauderdale 17th Street hotel surrounded by shopping and dining options. This all-suite hotel is close to Fort Lauderdale attractions including Port Everglades and Fort Lauderdale Beach. Relax in a two-room suite and experience more living area, a kitchenette and work space to catch up on business. Expect a number of great amenities such as a heated outdoor pool and a modern fitness center. You can even bring the family pet. Start the day with a complimentary cooked-to-order full breakfast and savor cocktails, soft drinks and light snacks at our nightly complimentary Evening Reception (Must be legal drinking age). ... more   less 
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Also Known As:
Embassy Suites Fort Lauderdale Hotel Fort Lauderdale
Fort Lauderdale Embassy Suites
Embassy Suite Ft Lauderdale
Embassy Suite Fort Lauderdale

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