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“One of the best ever!” 5 of 5 bubbles
Review of Holiday Inn Ft. Myers Airport-Town Center

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Holiday Inn Ft. Myers Airport-Town Center
Ranked #5 of 58 Hotels in Fort Myers
Certificate of Excellence
Dallas, Texas
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“One of the best ever!”
5 of 5 bubbles Reviewed 16 May 2012

Great staff, nice clean place. Super location. Awesome pool area by lake and view of the woods. Fire pit on the patio. Spent 2 days and it was a great escape. What a good stay should be.. Dream of places like this!!

Room Tip: Ask for a room facing the lake!
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 21 May 2012
Dear Mr. Robert S; we very much appreciate you taking the time to share your glowing remarks about our staff and our hotel!! We are now in the top ten in North America in Overall Guest Service in Holiday Inns thanks to travelers like you who "tell the world " on tripadvisor. We look forward to your return!!
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Write a Review

310 reviews from our community

Traveller rating
    218
    65
    19
    4
    4
See reviews for
74
43
14
133
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
New York
Level Contributor
176 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

We did an overnight here to see our relatives off on an early morning flight. and it was a toss-up between this place and the Hilton Garden Inn (a few $$ cheaper by the way). We ultimately opted for this based on the fact that it appeared pretty new when we dropped by a week before, and the location of the swimming pool (in the rear of the hotel overlooking a lake, as opposed to in front by the parking lot) for the child on the trip. The rooms were spacious and well organized; the linens and beds comfortable, the bathrooms clean. However, our room had a distinctly musty/mildewy odor --- odd for a "new" property, and the bathroom showed a bit of repair. (Turns out it opened in 2009). We heard very little jet noise through the very thick windows. The pool was pleasant and very nice in the afternoon sun. We originally planed to find an interesting dinner across the road in the shopping center but opted for the restaurant (Oasis) in the hotel based on the appetizers we tried. It was a good decision: the meals were nicely cooked and presented and the flavors good. The shrimp and calamari were cooked perfectly. Everyone, from the desk clerks to the wait and bar staff were cheerful and very interactive. There is shuttle service to the restaurants and shops as well as the airpot. With all this going for the place and at not an inexpensive rate, one would think there would be complimentary coffee in the morning. Not so. Coffee is available starting at 6:30 in the restaurant at $1 for a "to-go" cup....hardly a money maker and not the kind of thing that starts the morning off with warm-fuzzies about the hotel. Next time, we'll try the Hilton.

Room Tip: Ask to overlook the lake as opposed to the highway or parking lot.
See more room tips
  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FingerLakesTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 12 May 2012
Dear Finger Lakes traveler; thanks so much for your endorsement of our hotel. Our staff is proud of the guest service awards they have won. We are also glad you decided to try our restaurant, Chef Murray takes great pride in his menu design and culinary team. Thanks for your feedback on the charge of $1 for the coffee, however, if you join our Priority Club loyalty program you will have the choice of free appetizer or complimentary breakfast (including coffee) on all future visits. Additionally, on Friday evenings, we feature live jazz on our patio along with complimentary pasta bar and discount beverages!!
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Halifax, Canada
1 review
5 of 5 bubbles Reviewed 28 March 2012

Thanks Francisco Xavier for the great service on all our requests. This was a wonderful experience at the end of our vacation. The outdoor patio was beautiful....

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cheveuxblondes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 12 May 2012
Dear Cheveauxblondes, thank you for deciding to stayy with us, and thank you for taking the time to tell the world about it! We are very proud of our staff, including Francisco, who is one of our very best providers of service excellence. You will be pleased to know that Francisco has recently been promoted to Front Office Supervisor and Lead Trainer of our hotel. Please come and see us again when in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

I needed a place to stop along the interstate for a 2 hour teleconference. I did not know where along the interstate I would be when I would need to pull over so I stopped in unannounced. I'm a frequent stayer at HI's but was super surprised when they let me use their conference room for free. Not only did they provide a place for me to have my meeting but also went out of their way to make sure my wife had some lunch and a place to lounge while waiting. THANKS YOU HI Ft. Myers. Well done!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GD R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 29 March 2012
Dear GD R--thanks for taking the time to share your positive experience with fellow travelers. We take pride in "surprising" the guests a little bit by going above and beyond. We ask our team to discover at least one amenity or service they can provide our guests every day without being asked. Feedback like yours will be shared so it reinforces the notion of provifding proactive service to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

I made a reservation at this Holiday Inn based on reviews I had read on tripadvisor. I'm so glad I did. The hotel was exceptionally clean and the service was outstanding. It far surpassed what I think of as a Holiday Inn and I'd put it in line with a more upscale hotel. The booths in the restaurant had individual TVs, which my kids loved. The pool was nice, the work out room was small but well equipped and clean and the staff, from housekeepers to front desk to wait staff were all very professional, courteous and helpful. I can't recommend this hotel highly enough!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruins-Fanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 29 March 2012
Dear Sox fan---great to hear we lived up to our advance billing!! Thanks for staying with us and sharing your wonderful comments. Please come back and see us again, hopefully soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Paul
1 review
5 of 5 bubbles Reviewed 14 March 2012

This hotel was a great experience. The staff was friendly and accomodating, especially Francisco Xavier. They went out of their way to make my stay comfortable. My room was clean and the decor was inviting and modern. The pool is large and there are plenty of tables and chairs for lounging. I would definitely recommend this hotel to others coming to the Fort Myers area, particularly if they are coming down for Spring Training.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hayley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 29 March 2012
Dear Hayley B- very nice of you to give the positve feedback on our amenities and staff. Francisco, a recent graduate of our local Resort School, FGCU, has just been promoted to supervisor! He is quite the asset, a natural provider of guest service. Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, Texas
2 reviews
5 of 5 bubbles Reviewed 8 March 2012

Just wanted to Thank Francisco Xavier and the outstanding guest service he showed during our stay ath the beautiful hotel. Francisco went above and beyond for every request we had. My wife and I were there for interviews and we were nervous as it was, but Francisco went out of his way to make sure we felt comfortable with the hotel, our room, directions to everywhere we went, etc. He never stopped with his guest service. I also noticed this wasn't just with us but with everyone that came through the front door. I've been in the hospitality industry for over 20 years and Francisco can work for me any day of the week. Thanks again Francisco!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, 29 March 2012
Dear Mark B--so great of you to take the time to tell the world how much you enjoyed our hotel and our front desk supervisor, Francisco. Please don't steal him, he is one of our best guest service ambassadors!!:). Hope to meet you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Ft. Myers Airport-Town Center

Property: Holiday Inn Ft. Myers Airport-Town Center
Address: 9931 Interstate Commerce Dr, Fort Myers, FL 33913-8262
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Fort Myers
#10 Business Hotel in Fort Myers
#20 Romantic Hotel in Fort Myers
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Ft. Myers Airport-Town Center 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Ft. Myers Airport near the Gulf Coast Town Center Ideally located near Interstate 75 in Ft. Myers, Florida, our hotel is three miles from Southwest Florida International Airport and two miles from Florida Gulf Coast University. The Gulf Coast Town Center is within walking distance. Guests of our new Fort Myers accommodations can enjoy easy access to Ft. Myers' attractions and the area's major businesses.While lodging in Ft. Myers, be sure to shop and dine at the upscale Gulf Coast Town Center or the nearby Miromar Outlet Mall. The Boston Red Sox and Minnesota Twins spring training facilities, the Barbara B. Mann Performing Arts Hall and the historic Edison-Ford Winter Estates are 10 miles away, while the Sanibel and Ft. Myers beaches are just a short distance from our hotel.Business travelers appreciate our Fort Myers hotel location because it's near Coca Cola Enterprises and the International Design Center. We offer a 24-hour business center and 6,800 square feet of flexible meeting space to provide added convenience.Our hotel in Fort Myers invites you to enjoy our complimentary high-speed Internet access and airport shuttle service during your stay. An outdoor pool, a well-equipped fitness center, an indoor/outdoor poolside 'Oasis' lounge and a full-service restaurant with room service are some of our deluxe amenities. We invite you to explore our excellent Ft. Myers hotel rates and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Ft. Myers Airport-Town Hotel Fort Myers
Holiday Inn Ft. Myers Airport-Town Center Fort Myers, Florida

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