GREAT Beds. GREAT Customer Service. *CLEAN RM* Ning & Gayle/Front desk: THANK YOU! Dominic (Mgr) THANK YOU! Truly had the best time on my little staycation. Made to feel like the only customers there.More
- Free Wifi
- Free Parking
GREAT Beds. GREAT Customer Service. *CLEAN RM* Ning & Gayle/Front desk: THANK YOU! Dominic (Mgr) THANK YOU! Truly had the best time on my little staycation. Made to feel like the only customers there.MoreShow less
On behalf of the entire staff here at the Hilton Garden Inn Fort Myers, thank you for the complimentary review of your stay. Your positive feedback is greatly appreciated and will be shared with the team. We strive to provide exceptional customer service and are so glad to hear we succeeded and that you thoroughly enjoyed your stay. Thank you again and we look forward to your next 'staycation'!
Very nice location. Close to all nearby attractions. Very friendly staff. Breakfast area was average. The hotel is old and many of its facilities need renovation. Shuttle bus takes you to nearby attractions but not to airport, which is about 25-30 minutes away. They have a nice outdoor pool.
Thank you for your review of your stay here at the Hilton Garden Inn Fort Myers. We appreciate your feedback and it will be shared with management. We're glad you enjoyed our pool, our friendly staff, and our convenient location! We hope you will come stay with us again the next time you find yourself in the Fort Myers area.
I lost my connection for a technical problem on the plane and they did not allowed me to cancel my reservation or reimburse me. I tried to convince the person in charge but she was totally uninterested to hear my problems
Thank you for your feedback. We are sorry the cancellation policy did not meet your needs. We will contact you privately to discuss further how to make this right. We try hard to make sure all of our guests have a rewarding experience at our hotel, and hope that next time you are in the area you will consider staying with us.
Located in the heart of the Fort Myers area, the hotel is spot on. Great staff and amenities. Rooms are clean, neat and tidy. Beds are comfortable. Great work space and internet access. House keeping staff was super.
Thank you for the review of our hotel. We really appreciate the positive feedback and are please to hear you had such an enjoyable experience. Your comments will be shared with the staff. We hope to see you return again soon to the Hilton Garden Inn Fort Myers!
We stayed one night at the Hilton and were very impressed. The hotel is very nice, clean large rooms. The beds are comfy and it is very quiet. There is a nice pool and fitness center. The staff was very friendly, professional, and attentive. It really couldn't have been more pleasant.
On behalf of the entire staff here at the Hilton Garden Inn Fort Myers, thank you so much for the generous feedback. Your compliments on the staff and our facilities are greatly appreciated and we are glad you had such an enjoyable, positive experience. We hope you will return the next time you are in the area!
My partner and I came to Fort Myers last minute for my grandmother's unexpected funeral. Our first room had a toilet that was no longer attached to the floor. Bonnie at the front desk was AMAZING!! She moved our room immediately and then when I realized the room was next to the elevator she moved us again. The next day I realized I left my phone in the lobby restroom before heading out for the day. When I called she put me on hold and ran to find it.
Our flight out of town was leaving late in the day and Bonnie also gave us a late check out. I cannot state enough how helpful and kind Bonnie at the front desk was. Thank you for making a sad and difficult trip as nice as possible!!
Thank you for taking the time to leave a review of your experience here at the Hilton Garden Inn Fort Myers. We are sorry to hear of the circumstances that brought you to our hotel, but glad we helped make a bad situation a little more comfortable. We apologize for any problems you encountered, but are happy to hear that Bonnie was quickly able to rectify the situation and make things right. We hope you will return again to our property at a better time when you can fully enjoy everything our hotel and Fort Myers has to offer!