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Comfort Inn University
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Reviews (493)
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All reviewsfront deskchoice hotelscookiesroom was cleangranola barslemon waterthe breakfast areachecking inwaffleshospital ratenice place to staynext morninggreat customer servicehot breakfastminute driveshopping and restaurantswaffle maker
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Reviewed March 15, 2012

I am usually very happy with the Comfort Inns I have stayed at. However, this one was a huge disappointment. Our room smelled like mildew. When I went to the the desk, the MOD, Jay Patel, told me that they were sold out. Then he proceeded to tell me that the smell was due to humidity and to turn on the AC. I guess he took me for a fool, since I live in humid Houston. The following morning, the desk clerk had the staff change the filter, which did not fix the problem. Most upsetting was that I was not offered a room change in the 4 days we stayed there, nor did the management check up on the status of the problem.
Don't waste your money on this hotel.

  • Stayed: March 2012, travelled with family
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1  Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Comfort Inn University, responded to this reviewResponded March 20, 2012

Thank you for taking the time to discuss the disappointment you experienced during your stay at our hotel last year. Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff

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Reviewed March 15, 2012

We enjoyed our one night stay in this quiet hotel. We were in a room right next to the elevator and from previous experience in other hotels, this can be noisy. We never heard a thing, so being next to the elevator made our location very convenient. It is so quiet that when we went to the lobby we were surprised to see how much was going on. We were there for the Gator Nationals and it was fun to meet some of the team members who were staying there also. The added touch of cookies and hot chocolate was very welcome. The room was large, clean and the bathroom was huge. Although there were only two of us, a family of four would be very comfortable there. Two TV's make it nice for a family. Room comes with refrigerator and microwave also.
We have found a home away from home when we visit Gainesville.

  • Stayed: March 2012, travelled as a couple
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1  Thank TampaTraveler42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Comfort Inn University, responded to this reviewResponded March 20, 2012

Thank you or your review and we at the Comfort Inn University are glad you liked "The added touch of cookies and hot chocolate". We hope to see you again soon,

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Reviewed March 15, 2012

Megan Eckdahl,

You and your team treat every customer with the greatest respect and are always very happy, must be a great environment to work in. I would like you to know one of the reasons I return to your hotel is because of Andrew what an asset you have in this young man I’ve seen him in action and he is the type of person any business would like to have working with them, he represents the Choice Hotels proudly.

Thanks for making my stay away from home comfortable!
 

Florida Air Conditioning Distributors
G.M. Parts & Supply
Dexter
 

Room Tip: I travel approximately 70,000 miles a year in the state of Florida we have many options for hotels I found the Choice branded hotels take pride in their customer, rooms are super clean, a/c or heat works great. I won't stay any other place!
  • Stayed: March 2012, travelled on business
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1  Thank Benton G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Comfort Inn University, responded to this reviewResponded March 20, 2012

 Our associates pride themselves on providing excellent guest service here at the Comfort Inn University and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you.

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Reviewed March 2, 2012

Breakfast and cookies are why most people like this place,but I liked that the nice young man told me to take room away from the road for a quieter stay. Friendly Floridians also helped us find lighted tennis courts and the Butterfly Rainforest. The Harn Art Museum was neat surprise, a small place with some surprising famous artists well displayed. Good beds and shower, plenty of parking in the rear, lots of restaurants in the area. Safe neighborhood for joggers.

Room Tip: Take a room away from the highway for quietest sleep.
  • Stayed: February 2012, travelled as a couple
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2  Thank TrekkerSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Comfort Inn University, responded to this reviewResponded March 7, 2012

We are happy to hear that 'Friendly young staff make this hotel even better' for you. Thank you for you nice review.

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Reviewed February 27, 2012

Rooms looked updated and have flat screen TV. Judging by the parking lot, the hotel seemed pretty full, but I never heard noise from adjacent rooms or the hallway, it was a quiet night, except our room faced the I-75 side, so there is highway noise, so if you are sensitive to this, get a room on the other side of the building ( the even numbered ones).

The included breakfast was pretty good-- hot items (make your own waffle,scrambled eggs, sausage patties, and sausage gravy and biscuits) along with the usual cold items (cereal, breads, yogurt, fruit).

A good Gainesville choice

Stayed: February 2012, travelled as a couple
Thank anony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Comfort Inn University, responded to this reviewResponded February 28, 2012

 We are pleased to hear you enjoyed the breakfast during your stay with us. Please return often!

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