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All reviews best westerns front desk pool and hot tub waffles great place to stay gainesville area fitness center the breakfast area convenient location cookies bw den leena ebony banquet interstate florida
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Reviewed September 15, 2022

Ebony greeted me with a beautiful smile. She was very friendly and welcoming. Makes decision to stay here more enjoyable. Nice clean rooms and nice gym and pool. Alot of parking. Nice restaurant bar on the property.

Date of stay: September 2022
Trip type: Travelled on business
Thank A3728NWjoseg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zach Leopold, Guest Services / Front Office at Best Western Gateway Grand, responded to this reviewResponded September 15, 2022

Thank you so much for the kind words about our property and staff! Besides the comfortable beds and the friendly staff like Ebony, we have a ton of other amazing things about our hotel. So glad to see that you could utilize our well equipped gym, our Gators Den Restaurant, and our beautiful pool while here with us. We hope you come back to see us again soon at the Gateway Grand!

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Reviewed September 15, 2022

This Best Western is an outstanding property with a complete 5 Star Staff. I’ve traveled many places and properties but this one is managed at the highest level. Thank you for a great 2 night stay. Ebony greeted us at the front desk and had a smile and helpful attitude about every question.

Date of stay: September 2022
Trip type: Travelled on business
Thank J9368POdavidc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zach Leopold, Guest Services / Front Office at Best Western Gateway Grand, responded to this reviewResponded September 15, 2022

Thank you so much for the kind words about our property and our staff! We always try to greet our guests with a friendly smile upon arrival, and we are delighted Ebony could do just that for you. We hope you come back to see our amazing staff and our beautiful property again soon at the Best Western Gateway Grand!

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Reviewed September 15, 2022

Best Western Gainsville

WE Stayed Sept 14-16 while husband was getting minor surgery. We have stayed at this Best Western several times.

The hotel is just off the freeway tucked away across from Harley Davison store… You turn right at the Dairy Queen The hotel is a 3 story building with a significant added area around it with conference rooms and a resturant “The Gators Den Sports Grill”. they have great cookies avaliable on check in…yumm.

We stayed in a King suite which has an extra room with couch and desk. The air conditioning unit under the window works well. The room has plugs and USB connections on desk and on one side of the bed. There are plenty of towels although they are a little thin from wear. Furniture a bit worn and curtains should probably be replaced.
The room had a good refridgerator with microwave and coffee maker. Fresh coffee is ready by 5:00am downstairs.

Overall there were great staff at front desk.The property seems kept up and clean on outside. The hotel is older everything is pretty clean,,,breakfast great. You can get a breakfast bag if you leave early. The second morning there we returned around 10:00 after my husbands surgery and staff member Karen rushed around to get him a breakfast sandwich and Orange juice even though breakfast was over. Thank you Karen..

Good resturant on site(The Gator’s Den Sports Grill). I had a great chicken quesadilla with Cesar salad take out.

We didnt use fitness center but know its been remodeled in past few years
I am a swimmer and I love the pool here. It’s just long enough to swim in and has a deep end so one can tread water and get some exercise. The deck area is big with plenty of lounge chairs chairs around and pool towels are avaliable by the pool. There is hot tub also.
Ice machine works great.The card reader on our door took several tries to get it to open and we had keys reprogrammed once…
This Best Western Hotel really meets our needs for short stays for medical appointments. We will continue to stay here when we are in Gainesville.
LSJ6

Room tip: Pool view close to elevator
Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank LSJ6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zach Leopold, Guest Services / Front Office at Best Western Gateway Grand, responded to this reviewResponded September 15, 2022

We really appreciate the time and care that you put into this review! Reading such a detailed perspective from a guest really helps us get a great idea of what a guests experience while with us.

We are glad your stay with us went well, and happy to see our staff took great care of you! We hope that you come back sometime soon to see us at the Best Western Gateway Grand. Every time that you do we will always treat you with that friendly service, delicious meals, and a comfortable place to lay your head at night.

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Reviewed September 14, 2022

Awesome Karen was very outstanding she went and got everything else she took her place she gave us more juice and gave us a suggestions and wishes well on our way let's see she was very friendly very friendly very nice

Date of stay: September 2022
Trip type: Travelled with friends
Thank kylemU8740RG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zach Leopold, Guest Services / Front Office at Best Western Gateway Grand, responded to this reviewResponded September 15, 2022

Thank you so much for your kind words about Karen! We are glad you enjoyed your breakfast with, and the incredibly variety that we have to choose from. You will always get a friendly smile and a good meal when staying at the Gateway Grand!

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Reviewed September 14, 2022 via mobile

At the front desk I was greeted by Autumn and Leena they made me feel like we knew each other friendly and nice,

Then went down for breakfast and met Karen, oh my goodness, she was so helpful, she helped me with this automatic pancakes machine,
She as well made my day, very friendly and up beat personality,

Room tip: Just make sure you check out the hot tub
Date of stay: September 2022
Trip type: Travelled solo
Thank Explore23367122358
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zach Leopold, Guest Services / Front Office at Best Western Gateway Grand, responded to this reviewResponded September 15, 2022

We are so glad you enjoyed your time with us at the Best Western Gateway Grand, and enjoyed our incredibly friendly staff! We will always take great care of our guests here, and love to hear back from those that received that special hospitality we provide. We hope that you come back to see us again soon!

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