We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“slow service, food not worth the wait”
Review of Classico's Italian Grill - CLOSED

No photo provided
Got a photo?
Add it.
Classico's Italian Grill
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 18 January 2014

We used to frequent Classico's, but have not visited in several years. We were very disappointed in our experience today. We were seated soon after arrival, and it took awhile until we were acknowledged and had our drink order taken. We ordered our food as soon as our drinks arrived. After several minutes, we flagged down our waitress for water and a bread basket. Our salads arrived. Then we waited. And waited. And waited. We decided we would leave if our food did not arrive in 10 minutes. Nine minutes later, (over an hour after we ordered), our food arrived, and was just mediocre. According to the waitress, two of the kitchen staff had called out, and the remaining staff was trying to keep up with the orders. A woman was flying around, obviously very stressed, and not speaking respectfully to staff. She may have been the owner or a manager. This made for a very tense atmosphere, since she spoke loud enough for diners to hear. The waitress was not attentive (maybe avoiding the problem?) When the kitchen staff is short, restaurants should close tables, or at least warn diners that the food may take awhile. Will not visit again, which is too bad since we like to patronize local establishments.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank AnnieRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (39)
Traveller rating
Traveller type
Time of year
Language

11 - 15 of 39 reviews

Reviewed 28 December 2013

We ate there recently and had a delicious meal with great service.
The waitress was very attentive.
The food and service gave always been consistently good, never disappoints!

    • Value
    • Atmosphere
    • Service
    • Food
Thank biscotti29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

The restaurant was typical old Brooklyn style food and décor. Some dishes where cooked well and had a home-style Italian flavor. Others where just going thru the motions of Italian cooking .we had some veal dishes that had decent flavor but the main key to the dish was over cooked. The night we where there it was slow so no excuse for over cooked foods. The drinks such as martinis did not come as ordered. And they would not let us order a pizza as a appetizer in the FINE dining room even if we where 1 of 3 tables the whole night. Are party was a table of 11 with a birthday .we asked for a slice of cake and candle which was included in the bill. not the best way to get repeat business just to get a extra $5 on the bill.

    • Value
    • Atmosphere
    • Service
    • Food
Thank TexasTravelernow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013

Plain, boring menu. Sad choice for appetizers.
Bloody Mary needs more than tomato juice
Our food was dry and overlooked, smothered in cheese
Sad wine list
We read these great reviews and we're confused who wrote them.....we had to be there on the wrong night!
Definitely not going back for seconds

    • Value
    • Atmosphere
    • Service
    • Food
Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013

There are a number of better Italian restaurants within a short distance of this one. The service was good, but my veal parmesan tasted like cardboard and my wife's mahi picata was not very good either. The prices here are higher than most of the comparable restaurants in the area and not worth the difference.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Mikesflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Classico's Italian Grill also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing