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“Ripped off by key west inn.”

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Key West Inn - Key Largo
Ranked #18 of 19 Hotels in Key Largo
Naples, Florida
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Ripped off by key west inn.”
Reviewed 2 April 2012

My girlfriend and I stayed one night at this overpriced loud and inadequately equipped lodge. Rooms have two levels with a kitchenette. Coffeemaker but no coffee cups. Two bathrooms but no shampoo or cup to get a drink of water. No silverware. Room rate quoted failed to mention over $11 in fees they add at checkout and will not reverse. Taxes are very high. Restraunt across canal very loud until midnight. Find someplace else.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bobeby04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager33037, General Manager at Key West Inn - Key Largo, responded to this review, 3 April 2012
We apologize about the music coming from across the canal. Many guest request to be close so they can sit on the porch and listen to the music. We can ususally move guest around to that have issues with it, but we have been full so movement has been restricted. I am also sorry that you found us to be overpriced. We tend to be the best value in the area offereing a 1 Bedroom 2 Bath condo on the water at a lower rate then most of the competitors offer for a room with a bed. We also offer a fully equipped kitchen with a dishwasher. Im almost certain the houskeeper must have placed your dishes in the dishwasher for you as there are set of 4 in each room. A quick call to the desk would clear any confusion up. I wish we could change the tax rate for our guest, but unfortunately that is simply not allowed.
Thank you for staying with us, and we hope to see you again in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 April 2012

The two storey rooms are enormous and could comfortably hold 4 people. The place was absolutely spotless and all in all represented excellent value. We stayed for one night as a stop over en route to Key West so not sure how much there was to do in Key Largo but we thought this place was amazing value

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovebeingaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2012

We were quoted and authorized one price by the office manager for our stay. We were charged $200+ at checkout. We found the discrepancy, NOT the employee (which was the office manager). It took the General Manager 6 days to contact us back. We were told it was a math error and he wasn't responsible for the mistake.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ytp6543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager33037, General Manager at Key West Inn - Key Largo, responded to this review, 3 April 2012
We apologize for the confusion with your reservation. The staff was under the impression that you were a tax exempt group when you stated you were with The University of Tennessee. Your bill was consistant with the other rooms you had reserved other than the extra night you stayed which was the majority of the $200 difference you mentioned. Again, we apologize for any confusion.
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Travellers are raving about these Key Largo hotels

montreal
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 March 2012

It was the last stop before leaving the Keys and it came as a wonderful surprise. Two floors with large bedroom above, nice living room and an equipped kitchen overlooking the Key Largo wharf. Quiet, comfotable, it needed a bit more cutlery in the kitchen but for two, it was adequate.

Room Tip: Good discount rates from Priceline
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eastcoastMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy U, TripAdvisor Champion at Key West Inn - Key Largo, responded to this review, 1 April 2012
Thanks for taking the time to give us your comments. We are so glad you enjoyed your stay. We appreciate the comment about needing more cutlery and will see what we can do. We hope to see you again.
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Thompsonville, Michigan
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 March 2012

kitchen available, not many pans to use but functional i loved loved loved that the bedroom was upstairs traveling with kids it gave us our own space. clean rooms and the rooftop pool was great for the kids. close to dining heard the band playing down the road just enough for a wonderfull backdrop felt like paradice!!

Room Tip: all view the marina.
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  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorrinaKBass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy U, TripAdvisor Champion at Key West Inn - Key Largo, responded to this review, 1 April 2012
We feel lucky to be part of "paradise" here in Key Largo and want to thank you for your comments. We ask our housekeeping team to inventory the kitchens periodically and apologize that your suite didn't have more pans. Thanks again for the nice comments!
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San Antonio, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 March 2012

The hotel has huge rooms for the money, and was clean. It's hands-down the best value in Key Largo. The furnishings are a bit dated, but everything worked. The kitchens are handy and are stocked with a small coffee-maker, one skillet, one saucepan, and a few plates, knives forks cups and spoons. The refrigerators and stoves are full size. The screened-in porches are a great place for a morning cup or evening brew to watch all the pretty boats go by.

The office staff are helpful and very friendly.

There are coin laundry machines near the office to wash your salty clothes after a dive or fishing trip.

The bar across the canal plays live music until 11 or 12 PM. It's not rock-concert loud, but could be a problem if you go to bed early and are a light sleeper. For me, having the beautiful canal right there more than made up for having to listen to someone who sings as bad as I do but is abetted in his crime by a mike and amp.

Room Tip: Get one as far away from Sharkeys as you can.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kitchenhelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy U, TripAdvisor Champion at Key West Inn - Key Largo, responded to this review, 1 April 2012
Thanks so much for the comments. We also like to have a cup of coffee on the screened-in porch - it's a great way to start a day in what many call paradise. Sharkey's is a great bar and many enjoy the late music while others don't and understand why. We are looking at offering earplugs in our suites as an amenity as there is little we can do to control the volume other than make requests. Thanks again for your comments.
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Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 March 2012

Spent a night here on the way to Key West and was pleasantly surprised. While it was an older hotel, older furnishings, the front desk staff made the difference. Very helpful and friendly, advised where to eat, where the sites were, etc... Balcony view from room was nice, every room has a view of the marina. Pros: great location, friendly staff. Cons: older hotel with older furnishings. Worth spending the night.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RW E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy U, TripAdvisor Champion at Key West Inn - Key Largo, responded to this review, 1 April 2012
Thanks for the feedback. We're glad you found our hotel to be a good value. While we realize we are not the newest hotel in the area, our staff strives to provide our guests a clean, comfortable option that is the best value in Key Largo. Glad you enjoyed your time with us and hope you'll stay with us again if you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Key West Inn - Key Largo

Property: Key West Inn - Key Largo
Address: 201 Ocean Dr, Key Largo, FL 33037-4325
Region: United States > Florida > Florida Keys > Key Largo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 19 Hotels in Key Largo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Key West Inn - Key Largo 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
All of our two level, townhouse style suites are approximately 1,000 square feet in size and consist of a master bedroom with queen size bed, a living room with a queen size sofa sleeper and two full bathrooms. Also included in your suite is a kitchen with full size refrigerator, range, microwave and dishwasher. All units feature a private, screened balcony that overlooks our marina. ... more   less 
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Also Known As:
Key West Inn - Key Largo Hotel Key Largo
Key West Inn - Key Largo Florida

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