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“This Condo is Great, The rental agency, could use...”
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Very good
3 reviews
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Overview
Holiday Rental House -
2 Bedrooms, 3 Bathrooms, Sleeps 6
Key West, Florida Keys, Florida

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Darren922
Wilton, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“This Condo is Great, The rental agency, could use a little work.”
Reviewed October 2, 2012 for a stay in September 2012
5
people found this review helpful

We got married in key west on this trip and we were staying at this place for our honeymoon, well we ended up not being able to check into on our wedding night, due to lack of the rental agency calling us back despite calling more then 4 days in advance (instructed to call between 2-5 days before check in date) So we spend our wedding night bunking with my new inlaws. We're pretty laid back so that wasn't going to ruin our honeymoon, but had we not had somebody to stay with and had to spent even more money on a hotel room for that night, I'd have been incredibly angry. Once we did get checked in the following morning after finally getting a call back after several angry calls to the emergency number, The property was great. Very large and spacious, the balcony views were incredible, and it was very clean for the most part, and equipped with everything we could possibly need. The sheets on the master bed were a little less then perfectly clean though. I would definitely recommend this place to anybody who is looking for a nice place far off the main part of the island with great views... cab rides get expensive back and forth to duval though at roughly 25-30$ round trip each time... so if you want to do the duval stuff, either rent a scooter (which we did because parking is free and the fun we had on it was priceless) or consider staying someplace closer to duval thats more walking distance. The view and the size of this condo is great for escaping the busy area. There is one nice place to eat dinner thats reasonable walking distance. One thing we did notice about this place is that the light switches are all in funky places and do weird things. The main living area bathroom lightswitch is outside of the bathroom. There are not two switches for lights at the top and bottom of the stairs leading to the bedroom, only one switch at the bottom.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The View and the Size of the condo.
Liked least: Traveling as far as we had to to get food/see sights
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Oct 2012
Thank you for sharing your experience with us. Your comments are very important to us and very much appreciated!
We are happy to hear you enjoyed your stay at “Exclusive Key West Beachfront” ...And yet so sorry to hear you had issues upon check in. This was addressed with the appropriate staff.
Please accept our deep apology and as communicated earlier with you – you are being compensated accordingly for the inconvenience!

Best Regards,
VHKW Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dbooher
kyle
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
“Good location and nice condo.”
Reviewed December 12, 2011 for a stay in September 2011
13
people found this review helpful

This condo was in a good location and the condo itself was very nice. It had everything we needed. However, we arrived late in the evening and we were not given the correct information where the keys were to be nor gate code information. We called the telephone number given to us (in case we ran into any problems) and we left 2 messages but didn't get a call back for several hours. We waited at the gate for a while (hoping to get a phone call) and fortunately another resident of the complex drove up behind us and gave us the correct access information to open the gate. When we got to the apartment, the door was unlocked and the keys were sitting on the counter. We thoroughly enjoyed our stay in Key West - would recommend it to anyone but would not recommend this condo. Several weeks after we got home, I discovered an additional charge on my credit card from the rental agency and upon contacting them they advised me that there was some water damage to one of the tables and they were going to keep half of our deposit. We did not feel this damage was done by us and wanted to discuss it with the owners but the lady at the rental agency said this was not possible.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location of the condo
Liked least: Not being able to get proper access information and not being able to communicate with the owners
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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