If you want to be in the action of Duval St, this is the place to stay.
Service: Check in was great, fast, friendly. We had a mechanical issue with the room and had to move after the first night. The way the staff and manager handled it could not have been better. When you are treated as a guest, and taken care of, I don't mind going through a bit of inconvenience. It happens. What I'm saying is, they really know how to treat a guest. Other than that, the rooms were great. We had a suite on the 6th floor, views were beautiful. Rooms are well appointed, plenty of closets and dressers, two flat screens (we never turned on a TV anyway) They have their own parking and valet for a fee. Also, if you can time it right, (we never did) they do provide a Duval St shuttle. But the walk in either direction (Mallory Square or Southern Most Point) is not long and worth seeing the town and the people.
Bed was comfortable. Pool service was great and fun. We didn't eat at the hotel. But there is no way I would come back to Key West and not stay here. More