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Reviewed September 19, 2017

We made a reservation for August 26, 2017 that we had to cancel. We received confirmation of our cancelation and called again to confirm our cancelation. They assured us time and time again that the reservation had been canceled and that all our money would be credited. Well, they charged us for the stay even though we had canceled and without ever checking in. When we called to get our money back they said that there was nothing that they could do because of Hurricane Irma. We now have a balance of $281 that they refuse to give us credit for. This is called stealing. How are hotels able to get away with this sort of thing? One thing is for sure... I am never staying at any property of theirs again.

Date of stay: August 2017
Trip type: Travelled with family
7  Thank albertos1329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 13, 2017 via mobile

We stayed in a cottage, rented a boat and went swimming by the lighthouse. My husband rented a jet ski and had a blast. The shrimp at the raw bar were excellent. The sunrise was spectacular. I'd like to go back.

Date of stay: August 2017
Trip type: Travelled with friends
1  Thank riccibana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 12, 2017

Our wedding on August 12 at Postcard Inn was exactly what we had dreamed it to be. The staff, specifically Erin, our point of contact, was so helpful with every question, inquiry, and desire that we had for our big day. We were more than pleased with the way that everything turned out, and our guests raved about the venue, the food, and the location of the hotel. We have been to a lot of weddings this season, and I think that by far, PostCard Inn did the best job at executing their menu and drinks selection.

Everything came out hot, fresh, and delicious. We can't wait to come back and visit just to relive the incredible night that we had with our family and friends. If you are looking for the perfect location for an intimate wedding, the garage and canteen will exceed your expectations. Better yet, the hotel and grounds have so many perfect backdrops for wedding photos that will leave your friends and family speechless. Thanks so much to the staff at Postcard Inn for making our wedding day (and wedding weekend festivities) exactly what we hoped for!

In regards to the grounds, the rooms themselves are a bit dated. We were upgraded to one of the best rooms on the property, which had a great bathroom and proximity to the beach and pool. In a way, it adds to the boutique beachy sense that the hotel has to offer. The rooms and grounds were perfect for us and our guests, I think it just depends on a matter of personal taste.

We can't wait to come back and visit!

Room tip: Pool view rooms are very close to the pool and beach, but definitely have more foot traffic.
Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Heather A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 6, 2017

The Hotel grounds are very nice with lots of palms trees and sand. The pool is right on the water and has a small bar. The pool bartender makes the best pinacolada anywhere. The tiki bar is pretty cool and a good spot to drink an alcoholic beverage and maybe have some lunch. The fire pits and hammocks are a nice touch. The overall ambiance of the hotel is nice and relaxing with a beachy feel to it. We were traveling with 2 other couples and stayed here for 3 nights. One problem is the room pictures all show a modern glass shower but unless you get an upgraded room you get the standard shower curtain style shower. We felt a little deceived with the whole shower thing. The beds were comfortable and the room was nicely decorated. If you don't get one of the buildings right on the beach area you may have a little walk to get to the pool and tiki bar. I didn't handle our booking and checking in but the person in our group that handled this had some issues that took a while to sort out. I know because I was in the car waiting for her to sort it out and it took forever! I think this hotel is a nice place over all but its a little over priced for what you get.

Room tip: Get an upgraded room with ocean view for the best experience
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank DaveG99tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 5, 2017

The Postcard Inn is truly a nostalgic, clean, great service and FUN beachfront hotel. The rooms were very clean , easily accessible. The lobby area was designed to accommodate guests in several different areas. One of the areas had tables with children's games. Another area would accommodate a large group of people in a casual atmosphere.
The pool area was beautiful with graceful palms and foliage surrounding the pool area. There is a tiki bar with both piped in music and a DJ. The beach, oh! what a beautiful,beach.
The hotel has a restaurant (we had the grouper, and it was delicious!).
I have had the opportunity to travel the world and have stayed in many hotels. If you are looking for a clean hotel with a great location, awesome beach and pool, then search no more. You will surely enjoy your stay at the PCI (that's what the locals call it: :-) We will definitely be back again and again. What a great and fun time we had!

Room tip: Don't be afraid to book the rooms facing the parking lot. .
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank victoriawizfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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